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After you complete all the stages, the event processing interface will close and, if it was specified in the logic settings, a report will be displayed indicating the actions and the user who performed them (see Interim report).

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Suspending events

Pausing event processing

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If the

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Operator proceeds to process another event without completing the processing of the current event, the event will have the Paused status, and the processing elements will become inactive. In this case, the event will be unavailable for processing by other operators.

The operator can independently suspend the processing of an event if the appropriate permissions are given (see Configuring user rights in Incident manager). To do this, right-click on the event and select Suspend:

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To continue processing the paused event, right-click on the event in the table again and select Acknowledge.

Escalating events

The ability to escalate an event for processing by another operator of the system can be enabled in the settings (see Configuring the main parameters of the user rights in Incident manager). Escalate the event as follows:

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Processing an event group or event filter is possible if it is enabled in the settings of Configuring the events filtering and grouping of events in the Incident manager. Possible options:

1. After processing one of the filter events, all remaining events of this filter will be automatically closed.
2. Only the first event of the group is displayed in the event display window. The rest of the group events will be automatically closed after the first event is processed.

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If the ability to close events without processing them is enabled in the settings (see Configuring the main parameters of the user rights in Incident manager), then 2 buttons are displayed in the upper right corner of the events table:

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