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1. Button. To continue processing the event, click the button. If this element is the last in the logic, then after clicking the button, the event processing will be completed.
   
2. Radio button. To continue processing the event, select one of the values.
   
3. List. To continue processing the event, select the required value from the list. There can be several lists.
   
4. Checkboxes. To continue processing the event, set one or more checkboxes.
   

5. Comment. To continue processing the event, enter a comment and click the button.
   

   Info
   title Note
   Depending on the Incident manager settings, the comment can be filled in automatically and blocked from editing.

   
   

6. Image. To continue processing the event, add images an image and click the button (. The text on the Next button in the image below)button depends on the Administrator settings. In the example below, it is the Next button. The following options for working with an element are available:

   1. The element already displays the image specified by the settings or the image from the camera or the map associated with the event. The event can be associated with several cameras. In this case, the images are generated from each camera, and you need to select one image. To do this, use the following buttons:

      1. to

      A preset image or an image from an associated camera or map is displayed. To

      1. update the image, click the + button (1) (the image from the camera or the map will be added at the moment when the event occurred. The button is applicable if the image has been deleted or needs to be updated, for example);

      2. to delete the image, click the - button (2)

      ,

      1. ;

      2. to scroll through the images, use the < and > buttons (5, 6).
         The field (3) displays the number of the selected image, the field (4) displays the total number of added images. To go to a specific image, enter its number in the field (3).

         Image Modified
   2. If it is necessary to upload images, then The element doesn’t have any images, and they need to be uploaded. To do this, click the + button (1), and a standard Windows Explorer window will open, in which you can select images. The rest of the steps are similar to those described in the paragraph above. Info

      title	Note

      You can upload images in jpg, png or bmp format.an image in JPG, PNG or BMP format. 

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The ability to escalate an event for processing by another operator of the system can be enabled in the settings — escalating (see Configuring user rights in Incident manager). Escalate the event manually as follows:

1. Right-click on an event in the table.
   

2. Select Escalate and then select the required Incident manager interface.

   Note
   title Attention!
   The selected Incident manager should be open on the screen, otherwise the event will not be escalated.

After If the option to see and work with the escalated events isn't configured in the settings (see Configuring user rights in Incident manager), after escalation, the event will disappear from the list and will be displayed for another operator with the Escalated/<Last name of the operator who escalated it> status. In this case, the event will be in the state that was at the time of escalation: if the operator started processing, then the event will be at an unfinished stage of processing.

Additionally, the events can start escalating automatically after specified time (see Selecting events to display and handle). In this case, the automatically escalated event will become unavailable for processing by the current operator and will be displayed with the Escalated/Waiting for processing status.

Processing event group

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Processing an event group is possible if it is enabled in the Configuring the events grouping in Incident manager. Possible options:

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1. Close. It is used to close one event; select the required evet event in the table and click this button.
2. Close all. It is used to close all events.