Go to documentation repository
Page History
...
Call status | Status description |
Waiting | Call is received to the Intercom Subsystem but is not accepted by operator. Assigns automatically while the call receipt to the Intercom Subsystem. |
Accepted | Call on which the operator is communicating the current moment |
Accepted by another operator | Call on which another operator is communicating the current moment |
Suspended | Call which was accepted by operator but lately was suspended for a time |
Suspended by another operator | Call which was accepted by another operator but lately was suspended for a time |
Completed | Call on which the operator broke the connection or finished the communicating |
...
The operator hears the repeated audio record stored in the “«<Axxon <Axxon PSIM installation directory>\Wav\client.wav” wav file if only waiting, suspended and/or suspended by another operator calls are present. If there is the accepted call this audio record is not playback.
| Info | ||
|---|---|---|
| ||
Parameters of «client.wav» and «monitoring.wav» files («<Axxon <Axxon PSIM installation directory>\Wav» Wav folder) are coinciding: one channel (15kbit/s) PCM sound with the frequency and discretization depth equals to 8kHz and 16 bits correspondingly is stored in files. The time interval in seconds between two sequent repeats of «client.wav» audio record is specified as a value of «notification_repeat_delay» string parameter in the «HKLMHKLM\SOFTWARE\AxxonSoft\Axxon PSIM\MonitoringCenter» MonitoringCenter registry key of OS Windows. |
...
| Info | ||
|---|---|---|
| ||
How to assign user rights and passwords for authorization in the Axxon PSIM software is described in the Axxon PSIM Software System: Administrator's Guide. While clicking the Close button, the following dialog box can be displayed (this function depends on the system settings – see the Configure displaying the list of calls section). To complete the call click Yes, to cancel the operation – click No button. |
...
Overview
Content Tools