Go to documentation repository
...
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | Number | Select the value from the list | The number of the user for who the rights should be set | Positive integers | - | Depends on the number of the users registered in the system |
2 | Name | Select the value from the list | The name of the user (usually first or last name) for who the rights should be set. Filled in automatically when selecting a user number | Names of the registered users | - | Depends on the users registered in the system |
| 3 | Take in work | Set the checkbox | Sets the right for the corresponding user to take events into processing | Boolean type | Clear | Set—the user can take events into processing Clear—the user cannot take events into processing |
4 | Close | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | Clear | Set—the user can close an event without processing Clear—the user cannot close an event without processing |
| 5 | Suspend | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | Clear | Set—the user can suspend the event processing Clear—the user cannot suspend the event processing |
| 6 | Track handling | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | Clear | Set—the user sees the event handling steps taken by other users Clear—the user does not see the event handling steps taken by other users |
| 7 | Take any | Set the checkbox | Sets the right for the corresponding user to take into processing the events with any status | Boolean type | Clear | Set—the user can take into proccesing the event with any status Clear—the user cannot take into proccesing the event with any status |
8 | Escalate | Set the checkbox | Sets the right for the corresponding user to escalate the events (give them to other users for processing) | Boolean type | Clear | Set—the user can escalate the event Clear—the user cannot escalate the event |
| 9 | Work with escalated | Set the checkbox | Sets the right for the corresponding user to process the escalated events | Boolean type | Clear | Set—the user can take into processing the escalated events Clear—the user cannot take into processing the escalated events |
| 10 | Change filter | Set the checkbox | Sets the right for the corresponding user to apply their own event filters in the interface (see Filtering events in Event information). | Boolean type | Clear | Set—the user can apply their own event filters Clear—the user cannot apply their own event filters |
...