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Before you install Axxon One:

  1. Make sure all Servers servers are connected to an uninterruptible power supply (UPS) and have unique IP addresses.
  2. To prevent frequent system updates, which can cause system inoperability, we recommend using Windows 10 LTSB or Windows Server (see Operating system requirements).
  3. Install all the latest Windows service/update packs.
  4. Synchronize the system time with world time and specify the correct time zone.
  5. For each Serverserver, specify a unique Windows host name.
  6. Specify a new password for the account of the local administrator.
  7. Synchronize the time of all Servers servers and IP devices.
  8. Create another administrator account for backup. Specify a password for it.

Hardware setup:

  1. On each Serverserver, install an additional SSD specifically designed for storing metadata. We highly recommend NOT storing the metadata either on the system drive or on the drive to which the archive is recorded.
  2. If you are going to use any kind of video analytics (including motion detection for motion-based recording and other detectors), we recommend using an Nvidia GPU to increase system performance. For specific GPU requirements, see Hardware requirements.

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Recommendation on how to choose the installation type:

  • Server and Clientclient: choose this type of installation if you have no more than 5 Servers servers in one location, which must operate within the same Axxon-domain.
  • Failover Server server and Clientclient: choose this type of installation if you have 5 to 30 Servers servers (minimum 3) in one location, which must operate within the same Axxon-domain.

If you have more than 30 Servers servers in one location , or if they are spread between different locations, but you need to have unified user management across all Serversservers, please contact your manager or technical support for consulting.

Server and

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client
  1. Use the port range 20111-20210 (see Network settings utility, Ports used by Axxon One).
  2. Metadata database:
    1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to re-install Axxon One (without losing your configuration or video archive).
    2. We highly recommend installing the database on SSD specifically designed for storing metadata.
      1. Do NOT install metadata on the system drive because metadata size tends to grow over time, and if the system drive space is not sufficient, it can cause system issues.
      2. Do NOT install metadata on the drive to which the archive is recorded because it affects recording performance.
    3. Consider the disk space required for the database (see Disk storage subsystem requirements). For example, ≈1.5 TB is required to store metadata for 30 days for 50 cameras.
Failover

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server and

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client
  1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to re-install Axxon One (without losing your configuration or video archive). To specify the database path during installation, select Custom installation type and specify the path in the configuration window.
  2. We highly recommend installing the database on SSD specifically designed for storing metadata.
    1. Do NOT install metadata on the system drive because metadata size tends to grow over time, and if the system drive space is not sufficient, it can cause system issues.
    2. Do NOT install metadata on the drive to which the archive is recorded because it affects recording performance.

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  1. Add the following processes to the exclusion list:

    1. consul.exe
    2. nomad.exe
    3. apphost.exe
    4. postgres.exe
  2. Add the following folders to the exclusion list:
    1. C:\ProgramData\AxxonSoft\Axxon One
    2. C:\Program Files\AxxonSoft\Axxon One
    3. C:\Program Files\Common Files\AxxonSoft
    4. Postgres and metadata folders if their location is not default.
  3. Add the following ports to the exclusion list:
    1. 20109-20210
    2. If Failover Server server and Client client installation type is selected, then also add ports 4000, 4646-4648, 8300-8302, 8500, 8600.

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  1. Activate the licenses (see Creating an activation request, Activation by applying license file).
  2. Change the password of the root user (see Users).
  3. Create another administrator account for backup. Specify a password for it.
  4. For Server server only: configure Client client auto-logout after 1 hour (see Configuring automatic logging out and locking of the Client).
  5. Create the archive before adding cameras (see Creating archives).

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Camera configuration (see Camera):

  1. Connect cameras to the Serversservers.
  2. Synchronize the time of all Servers servers and cameras with a single NTP Serverserver.
  3. Add cameras to the system (see Searching, adding, configuring and removing IP devices, Bulk creation of IP devices). Preferred protocol: ONVIF generic.

  4. Multistreaming:

    1. Set different high- and low-quality streams for each camera.

    2. Low-quality stream settings must be lower than the High high-quality stream.
    3. Enable GreenStream in the camera context menu on the layout (see Selecting video stream quality in a Surveillance window (GreenStream)) or in the layout settings (see Selecting the default video stream for all cameras on the layout).
  5. Codec type (сan differ for different camera models): H.265 or H.264 is recommended.
  6. FPS: the Low low-quality stream frame rate must be at least 6 to ensure the correct operation of the detectors.
  7. Resolution:
    1. Aspect ratio must be the same for Low low- and High high-quality streams *(can vary for different camera models).
    2. The Low low-quality stream resolution must be no less than 640x360 and no more than 1280x720 to ensure the correct operation of the detectors.
  8. Bitrate: 

    1. Recommended type*: VBR.
      *—Some detectors can work more stably with a constant bitrate (CBR). For example, Motion detector. If there are problems with video analytics performance when you use VBR, we recommend using CBR.

    2. Set maximum bitrate/bandwidth values.

    3. Recommended bitrate: 1 Mbps per 1 MP.

  9. GOV (also known as GOP, I Frame, etc.): it is recommended to have at least one keyframe per 2 seconds.

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  1. The motion detector must operate on a low-quality stream (see Configuring the Motion detector).
  2. To mask, exclude areas of the frame that constantly have motion (for example, on-screen display (OSD) or TV).
  3. Create automatic rules for recording to the archive (see Automatic rules).
  4. Use an Nvidia GPU for the detectors operation.

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  1. Create a new backup:
    1. After you complete the system configuration.
    2. Before you update to a new version.
    3. After you update to a new version.
    4. Periodically (recommended period is once a month).

  2. To restore the configuration, use the backup created on the same version of software (see Backup and restore utility). Example: if a backup was created on v. 1.0, then restore it only on v. 1.0.

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