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Tip

We strongly recommend that you read the information on the following pages before installation:

To install Axxon One with any type of installation, do the following:

Note
titleAttention!

Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).

  1. Unzip the archive AxxonOne-3.0.0.40(version)-x64-full.zip.
  2. Open the folder AxxonOne-3.0.0.40(version)-x64-full.
  3. Open the Axxon One distribution package.
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  4. Run the setup.exe executable file.

    Info
    titleNote
    If you cannot run the installation files downloaded from the internet, allow

     file.

  5. Allow running programs and unsafe files in Windows OS.
  6. In the dialog window, choose the required language from the list
  7. From the drop-down list, select the language of Axxon One installation and click the Install button.
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  10. Select the
  11. Axxon One
  12. installation type
  13. in the dialog window by setting the switch to the required position
  14. :
    1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain. When you select the Server and client installation type, an account is created in Windows OS that is used by the file browser of Axxon One. You can specify the account name during installation of Axxon One (see Limitations of Axxon One). 
      Axxon One server: 

      1. Interacts with devices (cameras, microphones, inputs, outputs, and so on) that constitute a security system.
      2. Stores archived data on its own disk spaces and interacts with archives located in network storage.

      3. Stores databases of events and databases of object motion metadata.

      4. Analyzes the incoming video using detectors.

      5. Keeps configurations of the security system, user settings, custom layouts, macros, and so on.

  15. Info
    titleNote

    The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

    1. An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

    2. Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.
    1. Failover server and client—installation of the client and server services enhanced with the FailOver capability

  16. . In emergency
    1. (

  17. power outage, network problems), the FailOver technology restores the server configuration on another server (
    1. see Configuring Failover VMS).

  18. We recommend selecting
    1. Recommendations for this type of installation

  19. if
    1. :

      • If you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.
  20. Note
    titleAttention!
      • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
      • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
    1. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator (see Roles).
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    Info
    titleNote

    If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

    Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file and control the entire installation process (all available windows described on the page will be displayed).
  22. Click the Next button.
    A dialog window with a selection of components for installation opens.:
    Image Removed Info
    titleNote
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  23. To view the list of components that will be installed,
  24. click Image Removed
  25. click Image Added.
  26. Set the checkboxes next to the components that you want to install. We recommend installing all components.

    Info
    titleNote

    By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

  27. Click the Install button. All selected components will be are installed. The installation process can take considerable time. After that, the preparation process for the the Axxon One installer will be installer is initiated.
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    InfotitleNote

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    The following software is installed among the prerequisites:

    1. PostgreSQL
    10
    1. 17.
    8
    1. 4.0 server database.
    If an older version of PostgreSQL is installed, it is updated to version 10.8.0.
    1. A new log database is automatically created
    (name: ngp, username: ngp, password: ngp)
    1. . By default, PostgreSQL is installed on the system disk. You can change the path using the
    command line options
    1. parameters of the installation file in the command line (see Silent installation (Quiet Mode)).
    NET
    1. Framework
    2.0, .NET Framework 3.5 SP1 and .NET Framework 4.
    1. 4.8.0.
    2. Acrobat Reader that is necessary for viewing the exported frames in PDF format and printing them (see Export).
    3. Notepad++ that is used for detailed viewing of file logs.
  28. Click the Next button in the welcome screen of Installation Wizard.
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  29. Read the End-User License Agreement (EULA).

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    To proceed with installation, carefully read and  
  30. Select I accept the terms of the
  31. license agreement by selecting the radio button next to I accept the terms of the License Agreement and click
  32. License Agreement.
  33. Click the Next button.
  34. Read and select I understand the above.
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  35. Click the Next button.
  36. Calculate the storage space required to store all events generated by detectors:
    1. In the Total Detection Tools used field, enter the total number of detectors required for use (see Detectors).
    2. In the Number of days field, enter the required number of days to store data.
    3. Click the Calculate button. The calculated storage space in GB is displayed in the Free space required on disk field.
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  37. Click the Next button.
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    Select the folder disk for storing the log database and the metadata database used in in Axxon One.
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    note


    titleAttention!
    1. The path to the folder for storing the system log database (see System log) and metadata database (see Metadata database):
        can
          1. Can be specified only once during the installation process
        ,
          1. .
        must
          1. Must contain only Latin letters and digits
        ,
          1. .
        must
          1. Must be local.
        1. The default path is
        <Drive
        1. <Disk letter with the largest amount of free memory>:\AxxonOneData\
         
        1. (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
        2. To reduce the load on the system disk, we recommend storing the system log database and the metadata database on a separate physical disk.
        3. To calculate the required amount of disk space for the system log database, the metadata database and Axxon One, you can refer to Disk storage subsystem requirements.
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      1. By default, shortcuts :

        1. Shortcuts are added to both Quick Launch Toolbar and desktop. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

        By default, upon
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        2. Upon connecting to the server, the client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear the Create archive for automatic update checkbox. In this case, you can save Axxon One installation time, but the clients will not be automatically updated upon their connection to the server.

        By default, the
        1. The Axxon One processes are added to Windows
        Defender Exception
        1. Security exclusion list. If it's not required, clear
        the
        1. the Add processes to
        Windows Defender Exception checkbox.
        Info
        titleNote
        The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8
        1. the Windows Security exclusion list checkbox.
      2. Click the Next button.
      3. In the window that opens, select an the installation type and click the Next button. :
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        1. If

        the
        1. you select the Standard installation type

        is selected
        1. , you are prompted to select an Axxon-domain

        (step 25)
        1. . Default values

        will be
        1. are used for

        other
        1. the advanced settings.

        2. If you select the Custom installation type

        is selected
        1. , you can

        perform
        1. specify the advanced

        configuration
        1. settings of the installation of Axxon One

      4. Image RemovedSelect a user account in the file browser:

        1. Use default AxxonOne File Browser account.
        2. Use Local System account.
        3. Specify username and password for new or already existing user.
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          Note
          titleAttention!
           The file browser helps to navigate through the server's file system (such as when choosing disks for archive volumespartitions). The user account for the Windows file browser is created with administrator permissions. After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators administrators group.
        4. Use Local System account.
        5. Specify username and password for new or already existing user.

          1. In the

        path to Axxon One folders and configuration files.
          1. User name field, enter the username.

          2. In the Password field, enter the user password.
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      5. Click the Next button.
      6. In the Set the path to configuration folders and files field, specify the path using the Browse button. The specified paths must contain only Latin characters and digits. By default, the files and folders of the configuration are stored in the C:\ProgramData\AxxonSoft\AxxonOne\ folder.

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      9. In the Use Browse to select destination folder for AxxonOne field, specify the path to the folder.
      10. Note
        titleAttention!
        Specify the path to the folder for installing Axxon One.
      11. The specified paths must contain only Latin characters and digits.
      12. By default, Axxon One is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder.
      13. Click the Next button.

        Specify
      14. In the Port range
      15. of ports that are
      16. beginning field, enter the number of the first port used for
      17. the
      18. server
      19. . To do this, specify the lower end of the range, as well as the
      20. operation.
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      21. In the Port count field, enter the required number of ports.
      22. This range
      23. Ports from this range can be used by the local network administrator
      24. to 
      25. to forward the port manually in cases when it is necessary to give the client access to the server from another network. The minimum possible number of ports is 20. For a full list of ports, see Ports used by Axxon One. After you install Axxon One, you can change the range of ports manually (see Configuring the Server ports).Image Removed
      26. Info
        titleNote

        Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

        The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

        • After the server is installed, it occupies 10 ports, including one for sending emails (via the SMTP service, see Email notifier).
          Attention! The Failover server and client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
        • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
        • Each archive requires 1 port;
        • 1 port is required for viewing archive in the web client;
        • 2 ports are required for each decoded video stream on the currently opened layout in the web client;
        • 2 ports are required for mobile client;
        • 2 ports are required for any number of speakers in the system (see Speaker);
        • 1 port is required for recording metadata into the database;
        • 2 ports are required for operation of service detectors;
        • 2 ports are required for operation of scene analytics detectors;
        • 2 ports are required for operation of scene analytics detectors based on Neural tracker;
        • 2 ports are required for operation of Neural counter.
      27. If necessaryIn the Alternative server address field, specify an alternative server address—the the external address of the switch if the server is behind the NAT (see Appendix 2. Using Axxon One with NAT). Interface specification format: "IP address1 or DNS name1, IP address2 or DNS name2".

      28. To restrict visibility of the servers on particular networks in the list of servers during Axxon One configuration, do the following:

        1. Click the Select network interfaces button. The Network interfaces window opens.

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        2. By default, use of all available network interfaces on the server is allowed, meaning that servers on the relevant networks are visible in the list. If you don't want for the servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

          Info
          titleNote

          Depending on the network topology, it is still possible to reach the servers manually (if broadcasting is allowed between the network segments).

        3. Click the Apply button.

      29. Click the Next button.

      30. In the window that opens:
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        1. Select Create
      31. a
        1. new
      32. Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If
        1. domain and add server to it (see Domain 1). By default, the domain name is set to Domain 1.
        2. Select Add server to domain later, if you want to add the computer to an Axxon-domain
      33. at a
        1. later
      34. time, select Server will be manually added to already existing domain later. Click the Next button
        1. .
      35. Infotitle
      36. Note
        1. When
      37. reinstalling
        1. you reinstall Axxon One, you
      38. have the option of using
        1. can use the previous domain
      39. (
        1. . To do this, select Use existing configuration
      40. )
        1. .
          Image Added
        2. Using the same Axxon-domain name doesn't guarantee that the servers will be in the same Axxon-domain. To place all servers into one Axxon-domain, you must use Axxon One interface to add each server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring domains
      41. .
        1. .
      42. Click the Next button.
      43. In the window that opens, set the parameters by seleting the required position:
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      44. Click the Next button. A window opens to confirm the installation parameters based on the selected installation type. Check the selected parameters.
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      45. Image Removed

        A dialog window opens, showing the installation parameters corresponding to the selected type of installation.
        Image RemovedVerify your installation settings and click the Next button to begin installation of Axxon One.
      46. Click the Next button to start the installation process. 
      47. Installation of Axxon One is
      48. then
      49. performed. 
      50. Image Removed
      51. Image Added
        After installation, a new dialog window opens informing you that the installation of Axxon One
      52.  is
      53. is complete.

      54. Image Removed
      55. Read the information in the window carefully:
        Image Added
      56. Click the Finish button to confirm completion of the installation.

      ...