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The Support.exe utility is launched using the Start menu, which is intended for launching user programs in Windows. Go to Start → All Programs → Axxon Next → Utilities → Support ToolGathering system information.

Info
titleNote
  • The Support.exe utility is located in the folder
<Axxon
  • <Axxon Next installation directory>\AxxonNext\
Support
Info
titleNote
  • bin
  • The Support.exe utility requires administrator rights to run.

The Support.exe utility dialog box will then be displayed.

...

To close the Support.exe utility, click the Cancel button or .