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To enable alarm registration with the time it emerged on site, create the TimeAlarmFromAgent key in the Windows registry and set it to 1 (see Registry keys reference guide for more details on the key and the Working with Windows OS registry section of Intellect software. Administrator's Guide for more details on how to operate registry keys). |
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Information about short-term alarms comes to the ATM-Intellect Workstation immediately after they have appeared at the ATM-Intellect Pro.
Sending data from ATM-Intellect Workstation to ATM-Intellect Workstation TC
If necessary, ATM-Intellect Workstation can retranslate technical condition data to the ATM-Intellect Workstation TC. Alarms are not transmitted to the ATM-Intellect Workstation TC for it is presumed to be installed in facilities of a third party service company which should have access to the information on equipment failures but not to the information on alarms.
After the data have been received by Data loader for monitoring at the ATM-Intellect Workstation TC, they are processed similar to the way they are on the ATM-Intellect Workstation – recorded to the database with the loading period and then, by request or by timer, are displayed in the interfaces.
Data transmission scheme
The picture gives a general scheme of data transferring from the ATM-Intellect Pro to the ATM-Intellect Workstation.
Features of displaying information on short-term and long-term alarms
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- Information on disk failures (the Disk failure alarm type) and its re storing is updated in the following cases:
- at ATM-Intellect Pro startup and then every 15 minutes.
- at receiving local message SLAVE|NO_DISC (No disk for archive storage) from Intellect core.
- at receiving local message DISC_EXIST (Disk for archive storage found) from Intellect core.
- at receiving local message DISC_UNMOUNT (Disk unmounted) from Intellect core.
- at receiving local message DISC_MOUNT (Disk mounted) from Intellect core.
- Information on archive size (the Archive size too small alarm type) is updated at ATM-Intellect Pro startup and then every 15 minutes.
- Information on the computer normal and abnormal restarts is displayed in the interface in 5 minutes.
- Information on free disk space is updated every 1 hour.
ATM-Intellect Pro initiates the connection with ATM-Intellect Workstation and once in a ping period (2 minutes by default) sends a package with technical data to the ATM-Intellect Workstation. If ATM-Intellect Workstation have not been receiving any data from ATM-Intellect Pro within 6 minutes, the “No connection” error is displayed for such object.
Info title Note The waiting timeout for receiving the packets with the technical state of ATM-Intellect Pro can be adjusted. To do this:
- On the ATM-Intellect Pro side, in the settings panel of the Surveillance Object, add a one-character postfix to the identifier of this object (for example, if the Surveillance Object has an identifier equal to 123, then the identifier with the postfix will look like 123X, where X is the specified postfix).
- On the ATM-Intellect Pro side, it is recommended to adjust the ATM-Intellect Workstation polling period so that it does not exceed the waiting timeout for receiving the packets with the ATM-Intellect Pro technical condition (see Setting up a connection between ATM Intellect Pro and ATM Intellect Workstation).
- On the ATM-Intellect Workstation side, delete the existing Surveillance Object with a 123 identifier.
- On the ATM-Intellect Workstation side, create a new Surveillance Object with a 123X identifier.
- On the ATM-Intellect Workstation side, for the PostfixForTimeOut registry key, set the value equal to the previously specified postfix. For the TimeoutForPostfix registry key, set the timeout value in minutes (for details, see Registry keys reference guide, for more information about working with the registry, see Working with Windows OS registry).
- The Video.run process status (hangup) is checked at startup of Videosrv.exe module and then every 15 minutes, and besides that each time the Videosrv.exe module reconnects with the Intellect software, i.e. if the Intellect software was shut down and started again.
- Availability of running processes "Intellect.exe" and "Video.run" is checked every 10 seconds.
