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| Note | ||
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We don't recommend you delete or modify any Axxon One files without prior consulting with AxxonSoft technical specialists. |
When working with Axxon One, the user must keep in mind the limitations that the developer has imposed on the system in order to ensure its operability.
| No. | Limitation | |||||||||||
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| 1 | To work with Axxon One software , the following requirements for OpenGL are to must be fulfilledmet:
Extensions availability can be checked using the You can check the availability of extensions with the OpenGL Extension Viewer program (download).
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| 2 | You cannot start Axxon One | Client cannot be started client if the scale of all items on the screen (DPI) is over 100%. | You may have issues with Axxon One VMS if If the screen resolution is set lower than 1280*960 pixels | . , the correct operation of Axxon One isn't guaranteed | ||||||||
| 3 | The | Server server and | Client the client versions must be | of the same | version. If not, the correct operation of Axxon One | VMS may have issues.isn't guaranteed | ||||||
| 4 | For the correct operation of Axxon One | VMS, the OS | should must use the UTF-8 locale | .|||||||||
| 5 | Downgrade to a previous version of Axxon One is not allowed | .|||||||||||
| 6 |
| Servers
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| 7 | Maximum video frame rate in the | Clientclient is 50 | fps.FPS. When Axxon One is running in the safe mode, the frame rate decreases | |||||||||
| 8 | To install Axxon One, you must log in to Windows as an administrator. | |||||||||||
| 9 | For proper the correct installation of Axxon One, there should must be no spaces at the beginning of the name of the folder which that contains the installer. | |||||||||||
| 10 | For the correct and full- | feature featured operation of Axxon One | software, the system must not limit network activity between all | Servers servers and | Clientsclients. | TCP and UDP If during Axxon One installation, you specified certain ports, the access to these ports | should via the TCP and UDP protocols must be enabled. Otherwise, access to all ports | should must be allowed in the system. For the | Client client to | perform properlyoperate correctly, disable unnecessary network interfaces on the | Serverserver. If you want the | Server server to work with only one network interface, set its gateway and mask in the network settings utility (see Network settings utility) |
| 11 | For the correct operation of Axxon One, you must use different IP addresses for all network interfaces on the server or use the interface mask to specify a designated set of addresses where the server will operate (see Network settings utility). | 11If there are identical IP addresses on the servers, there can be problems in communication between the servers, as well as between the client and the server | ||||||||||
| 12 | Time must be synchronized among all computers in the system (to be configured by the user). | 12|||||||||||
| 13 | If you have | edge embedded storage enabled in the system, synchronization between the | Server server and the IP device is necessary (see | The object | ). | If there is no synchronization, events from the device can be incorrectly recorded to the database | ||||||
| 14 | 13 | Before installing Before installing Axxon One, make sure that your computer uses the latest version of the video card drivers on the computer are fully up to date. | ||||||||||
| 14 | NetBIOS name of a PC must match the following requirements:
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driver | ||||||||||||
| 15 | The face detectors require | 15 | The face detection tool requiresa CPU supporting SSE4.2, FMA3, or AVX2.0 instruction | set.sets | ||||||||
| 16 | The Client cannot be started You cannot start the client on a remote desktop through the standard Remote Desktop Connection Windows utility built into Windows. | |||||||||||
| 17 | If a computer is linked connected to an Active Directory domain, one of the following conditions must be met to enable disk access:
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| 18 | Hibernation mode and sleep mode are not supported. Before you switch the computer to these modes, stop the | Serverserver (see | Limitations of the Axxon One Software Package).Stop the server) |