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When the event is escalated you escalate an event, it is removed from the Operator operator protocol and sent to the Operator operator protocol that is set as a superior interface. There are You can escalate an event in two ways of escalation:

1. Automatically, on after the expiry expiration of the waiting time for Operatorthe operator's responseaction. 
2. Manually:
   1. Select one or several events in the Current events tab or set the Apply to all checkbox checked if you want to escalate all events are to be escalated.
      
   2. Select the Operator protocol where the event is to be escalated tooperator protocol to which you want to escalate the event. 
   3. Click the Escalation button.