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Tip

We strongly recommend that you read the information on the following pages before installation:

To install Axxon One with any type of installation, do the following:

  1. Unzip the archive AxxonOne-3.0.0.(version)-x64-full.zip.
  2. Open the folder AxxonOne-3.0.0.(version)-x64-full.
  3. Open the Axxon One distribution package.
    Image Removed

  4. Run the setup.exe

  5. executable file. Info
    titleNote
    If you cannot run the installation files downloaded from the internet, allow
  6.  file.

  7. Allow running programs and unsafe files in Windows OS.
  8. In the dialog window, choose the required language from the list
  9. From the drop-down list, select the language of Axxon One installation and click the Install button.
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  12. Select the
  13. Axxon One
  14. installation type
  15. in the dialog window by selecting the appropriate option
  16. :
    1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain. When you select the Server and client installation type, an account is created in Windows OS that is used by the file browser of Axxon One. You can specify the account name during installation of Axxon One (see Axxon One requirements). 
      Axxon One server: 

      1. Interacts with devices (cameras, microphones, inputs, outputs, and so on) that constitute a security system.
      2. Stores archived data on its own disk spaces and interacts with archives located in network storage.

      3. Stores databases of events and databases of object motion metadata.

      4. Analyzes the incoming video using detectors.

      5. Keeps configurations of the security system, user settings, custom layouts, macros, and so on.

    2. Failover server and client—installation of the client and server services enhanced with the FailOver capability

  17. . In emergency
    1. (

  18. power outage, network problems), the FailOver technology restores the server configuration on another server (
    1. see Configuring Failover VMS).

  19. We recommend selecting
    1. Recommendations for this type of installation

  20. if
    1. :

      • If you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.
      • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
      • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
    2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator
  21. .

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    Info
    titleNote
    If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.
    1. (see Role).
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  22. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file and control the entire installation process (all available windows described on the page will be displayed).
  23. Click the Next button.

  24. A dialog window with a selection of components for installation opens
  25. .

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    InfotitleNote
  26. :
    Image Added
  27. To view the list of components that will be installed,
  28. click Image Removed.
    Note
    titleAttention!
    • In Windows 11 OS and Windows Server 2019 OS, errors can occur in the server operation when Guardant drivers are installed. We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
    • For the correct installation of Guardant drivers, you must disable the check of the drivers digital watermark in the operating system and disable Secure Boot in BIOS.
  29. click Image Added.
  30. titleNote
  31. Set the checkboxes next to the components that you want to install. We recommend installing all components.

  32. Info

  33. By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

  34. Click the Install button. All selected components

  35. will be
  36. are installed. The installation process can take considerable time. After that, the preparation process for

  37. the 
  38. the Axxon One

  39.  installer will be
  40. installer is initiated.

  41. Image Removed Info
    titleNote
  42. Image Added

    The following software is installed among the prerequisites:

    1. PostgreSQL
  43. 10
    1. 17.
  44. 8
    1. 4.0 server database. If
  45. an older version of PostgreSQL is installed, it is updated to version 10.8.0. A
    1. you install Axxon One for the first time, a new log database is automatically created
  46. (name: ngp, username: ngp, password: ngp)
    1. . By default, PostgreSQL is installed on the system disk. You can change the path using the
  47. command line options
    1. parameters of the installation file in the command line (see Silent installation (Quiet Mode)).
  48. NET Framework .NET
    1. If you update Axxon One from older versions (for example, 2.0.14),
  49. .NET Framework 3.5 SP1 and
    1. the older PostgreSQL 10.8.0 database is used.
    1. Framework 4.8.0.
    2. Acrobat Reader that is necessary for viewing the exported frames in PDF format and printing them (
  50. see Frame export
    1. see Export).
    2. Notepad++ that is used for detailed viewing of file logs
  51. )
    1. .
  52. Click the Next button
  53. in the welcome screen of Installation Wizard
  54. .
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  55. Read the End-User License Agreement (EULA).

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  56. To proceed with installation, carefully read and
  57.  
  58. Select I accept the terms of the
  59. license agreement by selecting the radio button next to I accept the terms of the License Agreement and click the Next button.
  60. License Agreement.
  61. Click the Next button.
  62. Read and set the I understand the above checkbox.
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  63. Click the Next button.
  64. Calculate the storage space required to store all events generated by detectors:
    1. In the Total Detection Tools used field, enter the total number of detectors required for use (see Detectors).
    2. In the Number of days field, enter the required number of days to store data.
    3. Click the Calculate button. The calculated storage space in GB is displayed in the Free space required on disk field.
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  65. Click the Next button.
  66. Select the disk


  67. Image RemovedSelect the folder
  68. for storing the log database and the metadata database used

  69. in 
  70. in Axxon One.
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  71. Note
    titleAttention!
    1. The path to the folder for storing the system log database (see System log) and metadata database (see Metadata database):
      1. can
          1. Can be specified only once during the installation process
      2. ,
          1. .
      3. must
          1. Must contain only Latin letters and digits
      4. ,
          1. .
      5. must
          1. Must be local.
        1. The default path is
      6. <Drive
        1. <Disk letter with the largest amount of free memory>:\AxxonOneData\
      7.  
        1. (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see
      8. Configuring storage of the system log and metadata
        1. Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
        2. To reduce the load on the system disk, we recommend storing the system log database and the metadata database on a separate physical disk.
        3. To calculate the required amount of disk space for the system log database, the metadata database and Axxon One, you can refer toDisk
      9. storage
        1. subsystem requirements.
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      11. By default

      12. , shortcuts
      13. :

        1. Shortcuts are added to both Quick Launch Toolbar and desktop. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.


        1. Image Added

        2. Upon

      14. By default, upon
        1. connecting to the server, the client can be automatically updated (see Automatic update of

      15. a
        1. the remote

      16. Client
        1. client). If it's not required, clear the Create archive for automatic update checkbox. In this case, you can save Axxon One installation time, but the clients will not be automatically updated upon their connection to the server.

      17. By default, the
        1. The Axxon One processes are added to Windows
      18. Defender Exception
        1. Security exclusion list. If it's not required, clear
      19. the
        1. the Add processes to
      20. Windows Defender Exception checkbox.
        1. the Windows Security exclusion list checkbox.

      21. Info
        titleNote

        The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

      22. Click the Next button.
      23. In the window that opens, select

      24. an
      25. the installation type

      26. and click the Next button. 
      27. :
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        1. If

      28. the
        1. you select the Standard installation type

      29. is selected
        1. , you are prompted to select an Axxon-domain

      30. (step 25)
        1. . Default values

      31. will be
        1. are used for

      32. other
        1. the advanced settings.

        2. If you select the Custom installation type

      33. is selected
        1. , you can

      34. perform
        1. specify the advanced

      35. configuration
        1. settings of the installation of Axxon One

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      37. Select a user account in the file browser:

        1. Use default AxxonOne File Browser account.
      38. Use Local System account.
      39. Specify username and password for new or already existing user.
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        Note
        titleAttention!
        1.  The file browser helps to navigate through the server's file system (such as when choosing disks for archive
      40. volumes
        1. partitions). The user account for the Windows file browser is created with administrator permissions.
        1.  After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the
      41. Administrators
        1. administrators group.
        2. Use Local System account.
        3. Specify username and password for new or already existing user.

          1. In the User name field, enter the username.

          2. In the Password field, enter the

      42. path to Axxon One folders and configuration files.
          1. user password.
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      43. Click the Next button.
      44. In the Set the path to configuration folders and files field, specify the path using the Browse button. The specified paths must contain only Latin characters and digits. By default, the files and folders of the configuration are stored in the C:\ProgramData\AxxonSoft\AxxonOne\folder.

      45. Image Removed

      46. Image Added

      47. In the Use Browse to select destination folder for AxxonOne field, specify the path to the folder.
      48. Note
        titleAttention!
        Specify the path to the folder for installing Axxon One.
      49. The specified paths must contain only Latin characters and digits.
      50. By default, Axxon One is located in the C:\Program Files\AxxonSoft\AxxonOne\folder.
      51. Click the Next button.

      52. Specify
      53. In the Port range
      54. of ports that are
      55. beginning field, enter the number of the first port used for
      56. the
      57. server
      58. . To do this, specify the lower end of the range, as well as the
      59. operation.
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      60. In the Port count field, enter the required number of ports.
      61. This range
      62. Ports from this range can be used by the local network administrator
      63. to 
      64. to forward the port manually in cases when it is necessary to give the client access to the server from another network. The minimum possible number of ports is 20. For a full list of ports, see Ports used by Axxon One. After you install Axxon One, you can change the range of ports manually (see 
      65. Configuring
      66. Configuration of the
      67. Server
      68. server ports).Image Removed
      69. Note
      70. Info
      71. title
      72. Note
      73. Attention!

        Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

        The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

        • After the server is installed, it occupies 10 ports, including
      74. one
        • 1 port for sending emails (via the SMTP service,
      75. see
      76. In a 32-bit configuration, 4 ports are required for each 32 cameras;
        • Each archive requires 1 port;
        • 1 port is required for each archive (see Аrchive).
        • 1 port is required for viewing archive in the
      77. Web-Client;
      78. Web-Client;
        • web client.
        • 2 ports
      79.  are
        • are required for
      80. mobile Client;
      81. ;
        • .
        • 1 port is required for recording metadata into the database
      82. ;
      83. service detectors;
      84. scene analytics detectors;
      85. scene analytics
      86. ;
      87. If necessary
      88. In the Alternative server address field, specify

      89. an alternative server address—the
      90. the external address of the switch if the server is behind the NAT (see Appendix 2. Using Axxon One with NAT). Interface specification format: "IP address1 or DNS name1, IP address2 or DNS name2".

      91. To restrict visibility of the servers on particular networks in the list of servers during Axxon One configuration, do the following:

        1. Click the Select network interfaces button. The Network interfaces window opens.

      92. Image Removed
        1. Image Added
        2. By default, use of all available network interfaces on the server is allowed, meaning that servers on the relevant networks are visible in the list. If you don't want for the servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

      93. Info
        titleNote
        1. Depending on the network topology, it is still possible to reach the servers manually (if broadcasting is allowed between the network segments).

        2. Click the Apply button.

      94. Click the Next button.

      95. In the window that opens:
        Image Added
        1. Select Create
      96. a
        1. new
      97. Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If
        1. domain and add server to it (see The Domain object). By default, the domain name is set to Domain 1.
        2. Select Add server to domain later, if you want to add the computer to an Axxon-domain
      98. at a
        1. later
      99. time, select Server will be manually added to already existing domain later
        1. .
      100. Click the Next button.infoWhen reinstalling
      101. titleNote
        1. When you reinstall Axxon One, you
      102. have the option of using the previous domain (
        1. can use the previous domain. To do this, select Use existing configuration
      103. )
        1. .
          Image Added
        2. Using the same Axxon-domain name doesn't guarantee that the servers will be in the same Axxon-domain. To place all servers into one Axxon-domain, you must use Axxon One interface to add each server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring domains
      104. .
        1. .
      105. Click the Next button.
      106. In the window that opens, set the parameters by seleting the required position:
        Image Added
      107. Click the Next button. A window opens to confirm the installation parameters based on the selected installation type. Check the selected parameters:
        Image Added
      108. Image Removed

        A dialog window opens, showing the installation parameters corresponding to the selected type of installation.
        Image RemovedVerify your installation settings and click the Next button to begin installation of Axxon One.
      109. Click the Next button to start the installation process. 
      110. Installation of Axxon One is
      111. then
      112. performed. 
      113. Image Removed
      114. Image Added
        After installation, a new dialog window opens informing you that the installation of Axxon One
      115.  is
      116. is complete.

      117. Image Removed
      118. Read the information in the window carefully:
        Image Added
      119. Click the Finish button to confirm completion of the installation.

      Installation of Axxon One is complete.

      Tip