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To install Axxon One with any type of installation, do the following:

Note
titleAttention!
  • Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
  • Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).
  1. Open the Axxon One distribution

  2. Open the Axxon One distribution
  3. package.
    Image Modified

  4. Run the setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the internet, allow running programs and unsafe files in Windows OS.

  5. In the dialog

  6. box
  7. window, choose the required language from the list and click the Install button.
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  8. Select the Axxon One installation type in the dialog
  9. box
  10. window by
  11. clicking
  12. selecting the appropriate option
  13. button
  14. :
    1. Server and client

  15. —installs
    1. —installation of the client and server services. We recommend selecting this type of installation if you use no more than five

  16. Servers
    1. servers in one place that must work within the same domain.
      Axxon One server: 

      1. Interacts with devices (cameras, microphones, inputs, outputs, and so on) that constitute a security system.
      2. Stores archived data on its own disk

  17. space
      1. spaces and interacts with archives located in network storage.

      2. Stores databases of events and databases of object motion metadata.

      3. Analyzes the incoming video using

  18. detection tools
      1. detectors.

      2. Keeps configurations of the security system, user settings, custom layouts, macros, and so on.

        Info
        titleNote

        The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

        1. An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

        2. Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.
    1. Failover server and client

  19. —installs
    1. —installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

  20. Server
    1. server configuration on another

  21. Server
    1. server (see Configuring

  22. FailOver
    1. Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.

      Note
      titleAttention!
  23. Client
      • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
      • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
    1. Client—installation of only the client
  24. installs only the client application
    1. that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

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      Info
      titleNote
  25. We offer a separate installation package containing only the Axxon One client. To obtain it, contact our technical support. You can download additional packages from the official website. This installation package is intended only for client updates. You cannot install it on a computer where Axxon One was not previously installed.
    1. If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

  26. To record all installation-related events to a log file, select
  27. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file and control the entire installation process (all available windows described on the page will be displayed).
  28. Click the Next button.
    A dialog
  29. box
  30. window with a selection of components for installation opens.

    Image Modified

    Info
    titleNote

    To view the list of components that will be installed,

  31. click 
  32. click Image Modified.

    Note
    titleAttention!
    • In Windows 11 OS and Windows Server 2019 OS, errors can occur in the server operation when Guardant drivers are installed. We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
    • For the correct installation of Guardant drivers, you must disable the check of the drivers digital watermark in the operating system and disable Secure Boot in BIOS.
  33. Set the checkboxes next to the components that you want to install. We recommend installing all components.

    Info
    titleNote

    By default,

  34. the 
  35. the Axxon

  36. One 
  37. One distribution package includes only the

  38. basic 
  39. basic DetectorPack. For the information on installing DetectorPack add-ons,

  40. see 
  41. see Installing DetectorPack add-ons.

  42. Click the Install button. All selected components will be installed. The installation process can take considerable time. After that, the preparation process for

  43. the 
  44. the Axxon One

  45.  installer
  46.  installer will be initiated.
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  47. NotetitleAttention!
  48. Starting with Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update isn't installed in the system, you will see a warning. To continue installation, download the update from the Microsoft official website. When installing the update, consider the bitness of your system.

  49. Info
    titleNote

    The following software is installed among the prerequisites:

    1. PostgreSQL 10.8.0 server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp, username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent installation (Quiet Mode)).
    2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
    3. Acrobat Reader that is necessary for
  50. exporting
    1. viewing the exported frames in PDF format and printing
  51. freeze frames
    1. them (
  52. see
    1. see Frame export).
  53. Click the Next button in the welcome screen of Installation Wizard.
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  54. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
  55. to 
  56. to I accept the terms of the License Agreement and click the Next button.
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  57. Select the folder for storing the log database and the metadata database used

  58. in 
  59. in Axxon One

    Note
    titleAttention!
  60. You can specify the
    • The path to the folder for storing the system log database and metadata database:
      • can be specified only once during the installation process
  61. . If necessary
      • ,
  62. you can change it, but you will need to reinstall Axxon One (without losing the configuration and video archive).
  63. The path to the folder for storing the log database and the metadata database
      • must contain only Latin letters and digits,
      • must be local.
  64. By default, the log database and the metadata database are located in the X
    • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\
  65. folder
    •  (in the Data and vmda_db subfolders, respectively)
  66. , where X is the drive letter with the largest amount of free memory
    • . In future, you can place the metadata database
  67. can be placed
    • in the network storage (see
  68. Configuring storage of the system log and metadata).
    • Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
    • To reduce the load on the system disk, we recommend storing the system log database and the metadata database on a separate physical disk.
    • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One, you can refer to Disk storage subsystem requirements.

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  69. By default, shortcuts are added to both Quick Launch Toolbar and desktop. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

  70. By default, upon connecting to the server, the client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear the Create archive for automatic update checkbox. In this case, you can save Axxon One installation time, but the clients will not be automatically updated upon their connection to the server.

  71. By default, the Axxon One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
    Info
    titleNote

    The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

  72. Click the Next button.
  73. In the window that opens, select an installation type and click the Next button. 
    If the Standard installation type is selected, you are prompted to select an Axxon-domain (step 25). Default values will be used for other settings.
    If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One

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  75. Image Added

  76. Select a user account in the file browser:

    1. Use default AxxonOne File Browser account.
    2. Use Local System account.
    3. Specify username and password for new or already existing user.

  77. Image Removed
    1. Image Added

      Note
      titleAttention!
      • The file browser helps to navigate through the server's file system (such as when choosing disks for archive volumes). The user account for the Windows file browser is created with administrator permissions.
      • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group.
  78. Specify the path

  79. to 
  80. to Axxon One

  81.  folders
  82.  folders and configuration files. By default, the files and folders of the configuration are stored in the C:\ProgramData\AxxonSoft\AxxonOne\ folder.

  83. Image Removed
  84. Image Added

    Note
    titleAttention!

    The specified paths must contain only Latin characters and digits.

  85. Specify the path to the folder for

  86. installing 
  87. installing Axxon One. By default, Axxon One is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder.

  88. Click the Next button.

  89. Specify the range of ports that are used for the server. To do this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

  90. to 
  91. to forward the port manually

  92.  in
  93.  in cases when it is necessary to give the client access to the server from another network. The minimum possible number of ports is 20. For a full list of ports,

  94. see 
  95. see Ports used by Axxon One. After you

  96. install 
  97. install Axxon One, you can change the range of ports manually (

  98. see 
  99. see Configuring the Server ports).

  100. Image Removed
  101. Image Added

    Info
    titleNote

    Connected devices only work on ports from the specified range.

  102.  If
  103.  If not enough ports are allocated, then some of the devices may not work or can be unstable.

    The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

    • After the server is installed, it occupies 10 ports, including one for sending emails (via the SMTP service, see Email notifier).
      Attention! The Failover server and client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
    • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
    • Each archive requires 1 port;
    • 1 port is required for viewing archive in the
  104. Web-Client
    • web client;
    • 2 ports are required for each decoded video stream on the currently opened layout in the
  105. Web-Client
    • web client;
    • 2 ports
  106.  
    • are required for mobile
  107. Client
    • client;
    • 2 ports are required for any number of speakers in the system (see The Speaker object);
    • 1 port is required for recording metadata into the database;
    • 2 ports are required for operation of service detectors;
    • 2 ports are required for operation of scene analytics detectors;
    • 2 ports are required for operation of scene analytics detectors based on Neural tracker;
    • 2 ports are required for operation of Neural counter.
  108. If necessary, specify an alternative server address—the external address of the switch if the server is behind

  109. the 
  110. the NAT. Interface specification format: "IP address1 or DNS name1, IP address2 or DNS name2".

  111. To restrict visibility of the servers on particular networks in the list of servers during Axxon One configuration, do the following:

    1. Click the Select network interfaces button. The Network interfaces window opens.

  112. Image Removed
    1. Image Added
    2. By default, use of all available network interfaces on the server is allowed, meaning that servers on the relevant networks are visible in the list. If you don't want for the servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

      Info
      titleNote

      Depending on the network topology, it is still possible to reach the servers manually (if broadcasting is allowed between the network segments).

    3. Click the Apply button.

  113. Click the Next button.

  114. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select 

  115. Server will be manually added to already existing
  116. Add server to domain later. Click the Next button.

    Info
    titleNote
    • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    • Using the same Axxon-domain name doesn't guarantee that the servers will be in the same Axxon-domain. To place all servers into one Axxon-domain, you must use Axxon One interface to add each server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
  117. Axxon-
  118. Image Removed
  119. Image Added

    A dialog
  120. box
  121. window opens, showing the installation parameters corresponding to the selected type of installation.
  122. Image Removed
  123. Image Added
  124. Verify your installation settings and click the Next button to begin installation of Axxon One.
    Installation of Axxon One is then performed.
  125. Image Removed
  126. Image Added
    After installation, a new dialog
  127. box
  128. window opens informing you that the installation
  129. of 
  130. of Axxon One
  131.  is completed
  132.  is complete.
  133. Image Removed
  134. Image Added
  135. Click the Finish button to confirm completion of the installation.

Installation of Axxon One is complete.

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