Go to documentation repository
...
...
The discovered devices appear in the list. If the required device is not in the list, try clicking Search (1) and wait for device rediscovering. Verify the brand has been discovered correctly (2) and make sure that General Device or generic is specified in the Model list (3) and auto (4) in the Firmware list. Verify the number of channels on Axis and Bosch devices is correct.
| Info | ||
|---|---|---|
| ||
| Axis devices are affected by a special restriction: if the user name and password for device access do not equal the default values, the number of channels for the device is not discoverable. Therefore, all non-integrated devices whose user name and password for device access do not equal the default values will be shown in search results as 1-channel General Devices. |
...