Page History

To install Axxon One , regardless of the with any type of installation, it is necessary to perform the following steps:do the following:

Note

title	Attention!

Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).

Open the Axxon One distribution

Open the

Axxon One

distribution

package.
Image Modified
Run the

Setup

setup.exe executable file.
Info
title Note
If you cannot run the installation files downloaded from the

Internet

internet,

do as follows:

allow running programs and unsafe files in Windows OS.
In the dialog

box

window, choose the required language from the list and click the Install button.
Image Modified
Select the Axxon One installation type in the dialog

box

window by

clicking

selecting the appropriate option

button

Server and Client

—installs Client and Server services.

Axxon One

Server

:

Client—installs only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.
1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain.
  Axxon One server:
  1. Interacts with devices (cameras, microphones, inputs, outputs,

etc.

1. 1. and so on) that constitute a security system.

Writes video footage to archives on system disks;

1. 1. Stores archived data on its own disk spaces and interacts with archives

on NAS.

1. 1. located in network storage.
  2. Stores databases of events and databases of object motion metadata.
  3. Analyzes the incoming video using detectors
Hosts metadata database.

Employs detection tools to analyze live video

1. 1. .
  2. Keeps configurations of the security system, user settings, custom layouts, macros,

etc.

FailOver Server and Client

—installs Client and Server

and so on.

Info

title	Note

The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.
Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.

Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

Server

1. server configuration on another

Server. Please refer to the section titled

Configuring FailOver VMS

for details on how to install VMS with the FailOver capability

server (see Configuring Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.

Note

title	Attention!

For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
For stable operation with more than 1,500 cameras in a single Axxon One domain, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.

Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.
Image Modified
Info
title Note

We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website.

This installation package is intended only for Client updates. You cannot install it on a PC where Axxon One was not previously installed.

To record

If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file

, select the

Enable full installation log

checkbox

and control the entire installation process (all available windows described on the page will be displayed).
Click the Next

button

button.
A dialog

box prompts you to select the

window with a selection of components for installation opens.
Image Modified
Info
title Note
To view the list of components that will be installed

components

,

click

click Image Modified.
Note
title Attention!

On

In Windows 11 OS and Windows Server 2019 OS, errors

may

can occur in the

Server

server operation when Guardant drivers are installed.

It is recommended not to install

We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
For the correct installation of Guardant drivers,

it is necessary to

you must disable the check of the drivers digital

signature

watermark in the operating system and disable Secure Boot in BIOS.

Select

Set the checkboxes

for

next to the components that you want to install. We recommend installing all components.
Info
title Note
By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.
Click the Install button. All selected components will be installed. The installation process

may

can take considerable time. After that, the preparation process for

the

the Axxon One

installer

installer will be initiated.
Image Modified

Note

title

Attention!

Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

Info
title Note
The following

required

software is installed

, if necessary

among the prerequisites:
PostgreSQL 10.8.0

Server

server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,

user name

username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent

install

installation (Quiet Mode)).
NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
Acrobat Reader

, which

that is necessary for

exporting

viewing the exported frames in PDF format and printing

freeze frames

them (

see

see Frame export).
Click the Next button

on

in the

setup wizard's

welcome screen of Installation Wizard.
Image Modified
To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next

to

to I accept the terms of the License Agreement and click the Next button.
Image Modified
Select the folder for storing the log database and the metadata database used

in

in Axxon One

, and click the

Next

button

.
Note
title Attention!
The path to the folder for storing the system log database and

the

metadata database

should

:
can be specified only once during the installation process,
must contain only Latin letters and

numbers.

- digits,
- must be local.
The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive).

Note

title

Attention!

To reduce the load on the system disk,

it is recommended to store the

we recommend storing the system log database and the metadata database on a separate physical disk.
To calculate the required amount of disk space for the system log database, the metadata database and Axxon One

software package

, you can

use the

refer toDisk storage subsystem requirements

page.

Info

title	Note

The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory.

In the future, the metadata database can be placed in the network storage (see

Configuring storage of the system log and metadata

)

.
Image Modified
By default, shortcuts are added to both

quick launch bar

Quick Launch Toolbar and desktop.

De-select the corresponding checkboxes if

If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.
By default, upon connecting to the

Server

server, the

Client may

client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

the

the Create

an

archive for automatic update checkbox. In this case, you can save Axxon One

VMS

installation time, but the

Clients

clients will not be automatically updated upon their connection to the

Server

server.
Click the Next button.
By default, the Axxon

One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the

Next

button.

Image Removed

One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
Info
title Note
The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.
Click the Next button.
In the window that opens, select an installation

method

type and click

the

the Next button

.

If the

Custom

installation method is selected, you can perform advanced configuration of the installation of

Axxon One

.
If the Standard installation

method

type is selected, you are prompted to select an Axxon-domain (

Step

step 25). Default values will be used for other settings.
If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One.

Image Removed

Image Added
Select a user account in the file browser:
1. Use default AxxonOne File Browser account.
2. Use Local System account.
3. Specify username and password for new or already existing user.
  Image Added
  Note

info

1. title

Note

1. Attention!
  The file browser helps to navigate through the

Server

1. server's file system (such as when choosing disks for

log

1. archive volumes). The user account for the Windows file browser

will be

1. is created with administrator

privileges.

Note

title

Attention!

1. permissions.
  After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group.
Use default AxxonOne File Browser account.
Use Local System account.
Specify

username and password for new or already existing user.

Image Removed

Specify

the path

to

to Axxon One

folders

folders and configuration files.

Info

title	Note

By default, the files and folders of the configuration are stored

at

in the

following path:

C:\ProgramData\AxxonSoft\AxxonOne\ folder.

Image Removed

Image Added
Note
title Attention!
The specified paths must contain only Latin characters and digits.
Specify the path to the folder for

installing

installing Axxon One.

Info

title	Note

By default, Axxon One

will be

is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder

.

Note

title	Attention!

The installation path for

Axxon One

and its databases should contain only Latin letters and numbers

.
Click the Next button.
Specify the range of ports

to be

that are used for the

Server

server. To do

so

this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

to

to forward the port manually

in

in cases

where

when it is necessary to give the

Client

client access to the

Server

server from another network. The minimum possible number of ports is 20.

For a full list of ports,

see

see Ports used by

the

Axxon One

Software Package

. After you

install

install Axxon One, you can change

it

the range of ports manually (

see

see Configuring the Server ports).

Image Removed

Image Added

Info

title	Note

Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

After the

Server

server is installed, it occupies 10 ports, including one for sending

E-mails

emails (via the SMTP service, see

The E-mail

Email notifier

object

)

or text messages (via SMS, see

The SMS notifier object

)

.
Attention! The

FailOver Server

Failover server and

Client

client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
Each archive requires 1 port;
1 port is required for viewing

Video Footage through the Web-Client

archive in the web client;
2 ports are required for each decoded video stream on the currently opened layout in the

Web-Client

web client;
2 ports

are required for mobile

Client

client;
2 ports are required for any number of

loudspeakers

speakers in the system (see The Speaker

Object

object);
1 port is required for recording metadata into the

DB

database;
2 ports are required for operation of service

detection tools operation

detectors;
2 ports are required for operation of scene analytics

detection tools operation

detectors;
2 ports are required for

neuro tracker operation

operation of scene analytics detectors based on Neural tracker;
2 ports

are

are required for

neural counter

operation

.

Note

title	Attention!

Connected devices will only work on ports in the specified range.

If not enough ports are allocated,

then some of the devices may not work or work unstable

of Neural counter.
If necessary,

set

specify an alternative

Server

server address—the

outside local address for a Server behind the

external address of the switch if the server is behind the NAT. Interface specification format: "IP

-

address1 or DNS

-

name1, IP

-

address2 or DNS

-

name2".
To restrict visibility of the

Servers

servers on particular networks in the list of

Servers

servers during Axxon One

setup

configuration, do the following:
1. Click the

button

1. Select network interfaces button.

..

1. The Network interfaces window opens.

Image Removed

1. Image Added
2. By default, use of all available network interfaces on the

Server

1. server is allowed, meaning that

Servers

1. servers on the relevant networks

will be

1. are visible in the list. If you

do not

1. don't want for the

Servers

1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.
  Info
  title Note
  Depending on the network topology, it

will

1. is still

be

1. possible

be

1. to reach the

Servers

1. servers manually (if broadcasting is allowed between the network segments).
2. Click the Apply button.
Click the Next button.
Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select

Server will be manually added to already existing

Add server to domain later. Click the Next button.
Info
title Note
When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).

Info

title

Note

Using the same Axxon-domain name

does not

doesn't guarantee that the

Servers

servers will be in the same Axxon-domain. To place all

Servers

servers into one Axxon-domain, you

should

must use Axxon One interface to add each

Server

server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring

Axxon-

domains.

Image Removed

Image Added
A dialog

box appears

window opens, showing the installation parameters corresponding to the selected type of installation.

Image Removed

Image Added
Verify your installation settings and click the Next button to begin installation of Axxon One.
Installation of Axxon One is then performed.

Image Removed

Image Added
After installation, a new dialog

box will appear

window opens informing you that the installation

of

of Axxon One

is completed

is complete.

Image Removed

Image Added
Click the Finish button to confirm completion of the installation.

Installation of Axxon One is now complete.complete.

Tip
Installing Axxon One in Linux OS Migrating a configuration from Windows OS to Windows OS Migrating a configuration from Windows OS to Linux OS Migrating a configuration from Linux OS to Windows OS Migrating a configuration from Linux OS to Linux OS

Page tree

Versions Compared

Old Version 3

New Version Current

Key