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Before you install Axxon One:

1. Make sure all
Servers
2. servers are connected to an uninterruptible power supply (UPS) and have unique IP addresses.
3. To prevent frequent system updates, which can cause system inoperability,
it is recommended to use
4. we recommend using Windows 10 LTSB or Windows Server (see Operating system requirements).
5. Install all the latest Windows service/update packs.
6. Synchronize the system time with world time and specify the correct time zone.
7. For each
Server
8. server, specify a unique Windows host name.
9. Specify a new password for the account of the local administrator.
10. Synchronize the time of all
Servers
11. servers and IP devices.
12. Create another administrator account for backup. Specify a password for it.

Hardware setup:

1. On each
Server
2. server, install an additional SSD specifically designed for storing metadata.
It is highly recommended not to store
3. We highly recommend NOT storing the metadata either on the system drive or on the drive to which the archive
will be
4. is recorded.
5. If
the total size of an archive on one Server exceeds 30 TB, then it is necessary to divide it into several logical disks less than 30 TB each. For example, if the planned total archive size is 100 TB, divide it into 4 logical disks, 25 TB each. This will increase the recording stability and eliminate the risk of data loss.If
6. you are going to use any kind of video analytics (including motion detection for motion-based recording and other
detection tools
7. detectors),
it is recommended to use an NVIDIA
8. we recommend using an Nvidia GPU to increase system performance. For specific GPU requirements,
see
9. see Hardware requirements.

Axxon One installation (

...

see Installation, Update):

Recommendation on how to choose the installation type:

• Server and
Client
• client: choose this type of installation if you have no more than 5
Servers
• servers in one location, which
should
• must operate within the same Axxon-domain.
• Failover
Server
• server and
Client
• client: choose this type of installation if you have 5 to 30
Servers
• servers (minimum 3) in one location, which
should
• must operate within the same Axxon-domain.

If you have more than 30 Servers servers in one location, or if they are spread between different locations, but you need to have unified user management across all Serversservers, please contact your manager or technical support for consulting.

...

For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.

For stable operation with more than 1,500 cameras in a single Axxon One domain, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.

Server and client

1. Use the port range 20111-20210 (see Network settings utility, Ports used by
the
2. Axxon One
Software Package
3. ).
4. Metadata database:
   
   1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to
re-install
5. 1. reinstall Axxon One (without losing your configuration or video archive).
It is highly recommended to install it on
6. 1. We highly recommend installing the database on an SSD specifically designed for storing metadata.
      1. Do
not
7. 1. 1. NOT install metadata on the system drive because
Metadata
8. 1. 1. metadata size tends to grow over time, and if the system drive space is not sufficient, it
might
9. 1. 1. can cause system issues.
      2. Do
not
10. 1. 1. NOT install metadata on the drive to which the archive is recorded because it
will affect
11. 1. 1. affects recording performance.
    2. Consider the disk space required for the database (see Disk storage subsystem requirements). For example, ≈1.5 TB is required to store metadata for 30 days for 50 cameras.

Failover

...

server and

...

client

1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to
re-install
2. reinstall Axxon One (without losing your configuration or video archive). To specify the database path during installation, select the Custom installation type and specify the path in the configuration window.
It is highly recommended to install it on
3. We highly recommend installing the database on an SSD specifically designed for storing metadata.
   1. Do
not
4. 1. NOT install metadata on the system drive because
Metadata
5. 1. metadata size tends to grow over time, and if the system drive space is not sufficient, it
might
6. 1. can cause system issues.
   2. Do
not
7. 1. NOT install metadata on the drive to which the archive is recorded because it
will affect
8. 1. affects recording performance.

Antivirus configuration (

...

see Using Axxon One with antivirus software):

1. Add the following processes to the exclusion list:

   1. consul.exe
   2. nomad.exe
   3. apphost.exe
   4. postgres.exe
2. Add the following folders to the exclusion list:
   1. C:\ProgramData\AxxonSoft\Axxon One
      
   2. C:\Program Files\AxxonSoft\Axxon One
      
   3. C:\Program Files\Common Files\AxxonSoft
   4. Postgres and metadata folders if their location is not default.
3. Add the following ports to the exclusion list:
   1. 20109-20210
   2. If Failover
Server
4. 1. server and
Client
5. 1. client installation type is selected, then also add ports 4000, 4646-4648, 8300-8302, 8500, 8600.

Initial setup:

1. Activate the licenses
 
2. (see Creating an activation request, Activation by applying license file).
3. Change the password of the root
password (see General information about users
4. user (see Users).
5. Create another administrator account for backup. Specify a password for it.
6. For
Server
7. server only: configure
Client
8. client auto-logout after 1
hour
9. hour (see Configuring automatic logging out and locking of the Client).
10. Create the archive before adding cameras (see
Configuring
11. Creating archives).

Creating archives

...

:

1. Create a local archive with object storage type (see Creating a local archive). This allows you to increase the reliability and speed of data recording, change the size of an archive volume without restarting the system, and encrypt an archive volume (see Encrypting a volume of an object archive).
2. Divide the archive into several volumes located on different devices
.It is highly recommended to create archive volumes no larger than 30 TB each
3. .

Camera configuration (

...

see Camera

...

):

1. Connect
the
2. cameras to the
Servers
3. servers.
4. Synchronize the time of all
Servers
5. servers and cameras with a single NTP
Server
6. server.
7. Add
the
8. cameras to the
system 
9. system (see Searching, adding, configuring, and removing IP devices, Bulk creation of IP devices).
 Preferred
10.  Preferred protocol: ONVIF generic.

11. Multistreaming:

    1. Set different high- and low-quality streams for each

video

12. 1. camera.

    2. Low-quality stream settings
should
13. 1. must be lower than
the High
14. 1. the high-quality stream.
    2. Enable GreenStream in the camera context menu on the layout (see Selecting video stream quality in a Surveillance window (GreenStream)) or in the layout settings (see Selecting the default video stream for all cameras on the layout).
15. Codec type
*
16. (сan differ for different camera models): H.265 or H.264 is recommended.
 If you plan to use the Web Client, then H.264 is recommended since using H.265 leads to the stream recompression on the Server side.
18. FPS: the
Low
19. low-quality stream frame rate
should
20. must be at least 6 to ensure the correct operation of the
detection tools
21. detectors.
22. Resolution:
    1. Aspect ratio
should
23. 1. must be the same
for Low and High quality streams*
24. 1. for low- and high-quality streams (can vary for different camera models).
    2. The
Low quality stream resolution should
25. 1. low-quality stream resolution must be no less than 640x360 and no more than 1280x720 to ensure the correct operation of the
detection tools
26. 1. detectors.
27. Bitrate: 

    1. Recommended type*: VBR.
       *—Some detectors can work more stably with a constant bitrate (CBR). For example, Motion detector. If there are problems with video analytics performance when you use VBR, we recommend using CBR.

    2. Set maximum bitrate/bandwidth values.

    3. Recommended bitrate: 1 Mbps per 1 MP.

28. GOV (also known as GOP, I Frame, etc.): it is recommended to have at least one keyframe per 2 seconds.
 
29. *May differ for different camera models.

Archive recording configuration (

...

see Configuring recording to an archive):

1. Link each camera to at least one archive.
2. Configure recording to the archive (permanent or
triggered by detection tools
3. started by events from detectors) for each camera.

4. Make sure pre-recording is enabled (> 1 sec).

5. Note that after you re-create the archive,

it is necessary to

6. you must re-create all recording rules in the

detection tool

7. detector settings or on the Programming

settings

8. tab.

...

Detector configuration (

...

see Detectors):

1. The motion
detection tool should
2. detector must operate on a low-quality
stream 
3. stream (see Configuring the Motion
detection
4. detector).
Using masks
5. To mask, exclude
the
6. areas of the frame
which constantly trigger
7. that constantly have motion
detection
8. (for example, on-screen display (OSD) or TV).
9. Create automatic rules for recording to the archive (see Automatic rules).
10. Use
a NVIDIA
11. an Nvidia GPU for the
detection tools operation if there is one
12. detectors' operation.

Automatic notifications

...

(see

...

Programming):

1. Create and configure an email notification (see
The Email notifier object
2. E-mail notification).
3. Configure a
cyclic
4. cycle macro
command
5. (once a day) to check if all cameras are recording (see
Checking
6. Check that archive record exists,
Cyclical
7. Examples of Cycle rules macros).
8. Configure event macros based on statistical data (CPU load, free disk space, see Starting the Event rules macros
by
9. based on statistical data).

Users and roles (

...

see General information about users):

1. Create and configure the roles (see
Creating and configuring roles
2. Roles).
3. Create the users (see Configuring local users, Configuring LDAP users).
4. Create the
layouts and share them to users (see
5. required layouts for each user (see Configuring layouts).
6. Check your setup by logging in under different user accounts and verifying the interface and permissions.

Backups (

...

see Backup and restore utility):

1. Create a new backup:
   1. After you complete the system configuration.
   2. Before you update to a new version.
   3. After you update to a new version.
   4. Periodically (the recommended period is
1
2. 1. once a month).

3. To restore the configuration, use the backup created on the same version of software (see

Configuration

4. Backup and restore utility). Example: if a backup was created on v. 1.0, then restore it only on v. 1.0.

Web

...

client (see Working with Axxon One

...

through the Web-Client):

1. Do not use H.265 in camera settings since it causes the stream recompression on the Server side. It is recommended to use H.264 for such cameras.
2. Change the HTTP port from 80 to a custom port (see Configuring the Web-Server).

System check:

1. Monitor the CPU load (<=
60%
2. 80%).
3. Monitor the RAM load (<= 60%).
4. Monitor the disk load:
   1. Active time is lower than 50%.

   2. Average response time is

lower

5. 1. less than 1 sec.

6. Monitor free disk space:
 system
7. the system drive has
not less than
8. at least 20 GB.
9. Use the statistics panel in
Web Client (see Viewing Camera and Archive Statistics
10. the web client (see Viewing camera and archive statistics).