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To install Axxon One , regardless of the with any type of installation, it is necessary to perform the following steps:do the following:

Note
titleAttention!
  • Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
  • Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).
  1. Open the Axxon One distribution

  2. Open the Axxon One distribution
  3. package.
    Image Modified

  4. Run the

  5. Setup
  6. setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the

  7. Internet
  8. internet,

  9. do as follows:
  10. allow running programs and unsafe files in Windows OS.

  11. In the dialog

  12. box
  13. window, choose the required language from the list and click the Install button.
    Image Modified

  14. Select the Axxon One installation type in the dialog
  15. box
  16. window by
  17. clicking
  18. selecting the appropriate option
  19. buttonServer and Client—installs Client and Server
  20. :
    1. Clientinstalls only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.
      1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five

    2. Servers
      1. servers in one place that must work within the same domain.
        Axxon One

    3. Server
      1. server

        1. Interacts with devices (cameras, microphones, inputs, outputs,
    4. etc.
        1. and so on) that constitute a security system.
    5. Writes video footage to archives on system disks;
        1. Stores archived data on its own disk spaces and interacts with archives

    6. on NAS.
        1. located in network storage.

        2. Stores databases of events and databases of object motion metadata.

        3. Analyzes the incoming video using detectors

    7. Hosts metadata database.

    8. Employs detection tools to analyze live video
        1. .

        2. Keeps configurations of the security system, user settings, custom layouts, macros,

    9. etc.FailOver Server and Client—installs Client and Server
        1. and so on.

          Info
          titleNote

          The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

          1. An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

          2. Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.
      1. Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

    10. Server
      1. server configuration on another

    11. Server
      1. server (see Configuring

    12. FailOver
      1. Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3)

    13. Servers info
      1. servers in one place that must work within the same domain.

    14. Image Removed
      1. Note
        title
    15. NoteWe offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website. This installation package is intended only for Client updates. You cannot install it on a computer where Axxon One was not previously installed.
      1. Attention!
        • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
        • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
      2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

        Image Added

        Info
        titleNote

        If you use more that 30

    16. Servers
      1. servers in one place or if they are located in different places, and you need to have a single user management on all

    17. Servers
      1. servers, you must consult an AxxonSoft manager or technical support service.

    18. To record
    19. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file
    20. , select the Enable full installation log checkbox
    21. and control the entire installation process (all available windows described on the page will be displayed).
    22. Click the Next
    23.  button
    24. button.
      A dialog
    25. box prompts you to select the
    26. window with a selection of components for installation opens.

      Image Modified

      Info
      titleNote

      To view the list of components that will be installed

    27. components
    28. ,

    29. click 
    30. click Image Modified.

      Note
      titleAttention!
    31. On
      • In Windows 11 OS and Windows Server 2019 OS, errors
    32. may
      • can occur in the
    33. Server
      • server operation when Guardant drivers are installed.
    34. It is recommended not to install
      • We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
      • For the correct installation of Guardant drivers,
    35. it is necessary to
      • you must disable the check of the drivers digital
    36. signature
      • watermark in the operating system and disable Secure Boot in BIOS.
    37. Select
    38. Set the checkboxes

    39. for
    40. next to the components that you want to install. We recommend installing all components.

      Info
      titleNote

      By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.

    41. Click the Install button. All selected components will be installed. The installation process

    42. may
    43. can take considerable time. After that, the preparation process for

    44. the 
    45. the Axxon One

    46.  installer
    47.  installer will be initiated.
      Image Modified

    48. NotetitleAttention!
    49. Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

    50. Info
      titleNote

      The following

    51. required
    52. software is installed

    53. , if necessary
    54. among the prerequisites:

      1. PostgreSQL 10.8.0
    55. Server
      1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
    56. user name
      1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
    57. install
      1. installation (Quiet Mode)).
      2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
      3. Acrobat Reader
    58. , which
      1. that is necessary for
    59. exporting
      1. viewing the exported frames in PDF format and printing
    60. freeze frames
      1. them (
    61. see
      1. see Frame export).
    62. Click the Next button
    63. on
    64. in the
    65. setup wizard's
    66. welcome screen of Installation Wizard.
      Image Modified
    67. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
    68. to 
    69. to I accept the terms of the License Agreement and click the Next button.
      Image Modified
    70. Select the folder for storing the log database and the metadata database used

    71. in 
    72. in Axxon One

    73. , and click the Next button
    74. Note
      titleAttention!
      • The path to the folder for storing the system log database and
    75. the
      • metadata database
    76. should Note
      titleAttention!
      • :
        • can be specified only once during the installation process,
        • must contain only Latin letters and
    77. numbers.
        • digits,
        • must be local.
      • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
      • To reduce the load on the system disk,
    78. it is recommended to store the
      • we recommend storing the system log database and the metadata database on a separate physical disk.
      • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One
    79. software package
      • , you can
    80. use the 
    81. page. Info
      titleNote

      The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory.

      In the future, the metadata database can be placed in the network storage (see Configuring storage of the system log and metadata)
      • .

      Image Modified

    82. By default, shortcuts are added to both

    83. quick launch bar
    84. Quick Launch Toolbar and desktop.

    85. De-select the corresponding checkboxes if
    86. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

    87. By default, upon connecting to the

    88. Server
    89. server, the

    90. Client may
    91. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

    92. the
    93. the Create

    94. an
    95. archive for automatic update checkbox. In this case, you can save Axxon One

    96. VMS
    97. installation time, but the

    98. Clients
    99. clients will not be automatically updated upon their connection to the

    100. Server
    101. server.

    102. Click the Next button.
    103. By default, the Axxon
    104. One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
      Image Removed
    105. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
      Info
      titleNote

      The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

    106. Click the Next button.
    107. In the window that opens, select an installation

    108. method
    109. type and click

    110. the
    111. the Next button. 
      If the

    112. Custom installation method is selected, you can perform advanced configuration of the installation of Axxon One
      If the
    113. Standard installation

    114. method
    115. type is selected, you are prompted to select an Axxon-domain (

    116. Step
    117. step 25). Default values will be used for other settings.
      If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One. 

    118. Image Removed
    119. Image Added

    120. Select a user account in the file browser:

    121. info
      1. Use default AxxonOne File Browser account.
      2. Use Local System account.
      3. Specify username and password for new or already existing user.
        Image Added

        Note
        title
    122. Note
      1. Attention!
        • The file browser helps to navigate through the
    123. Server
        • server's file system (such as when choosing disks for
    124. log
        • archive volumes). The user account for the Windows file browser
    125. will be
        • is created with administrator
    126. privileges
        • permissions.
    127. Note
      titleAttention!
        • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group
    128. .
    129. Use default AxxonOne File Browser account.
    130. Use Local System account.
    131. Specify username and password for new or already existing user
        • .
    132. Image Removed
    133. Specify the path

    134. to 
    135. to Axxon One

    136.  folders
    137.  folders and configuration files.

    138. Info
      titleNote
    139. By default, the files and folders of the configuration are stored

    140. at
    141. in the

    142. following path:
    143. C:\ProgramData\AxxonSoft\AxxonOne\ folder.

    144. Image Added

      Note
      titleAttention!

      The specified paths must contain only Latin characters and digits.

    145. Image Removed
    146. Specify the path to the folder for

    147. installing 
    148. installing Axxon One.

    149. Info
      titleNote
    150. By default, Axxon One

    151. will be
    152. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder

    153. . Note
      titleAttention!
      The installation path for Axxon One and its databases should contain only Latin letters and numbers
    154. .

    155. Click the Next button.

    156. Specify the range of ports

    157. to be
    158. that are used for the

    159. Server
    160. server. To do

    161. so
    162. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

    163. to 
    164. to forward the port manually

    165.  in
    166.  in cases

    167. where
    168. when it is necessary to give the

    169. Client
    170. client access to the

    171. Server
    172. server from another network. The minimum possible number of ports is 20.


    173. For a full list of ports,

    174. see 
    175. see Ports used by

    176. the
    177. Axxon One

    178. Software Package
    179. . After you

    180. install 
    181. install Axxon One, you can change

    182. it
    183. the range of ports manually (

    184. see 
    185. see Configuring the Server ports).

    186. Image Removed
    187. Image Added

      Info
      titleNote

      Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

      The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

      • After the
    188. Server
      • server is installed, it occupies 10 ports, including one for sending
    189. E-mails
      • emails (via the SMTP service, see
    190. The E-mail
    191. object
      • ).
        Attention! The
    192. FailOver Server
      • Failover server and
    193. Client
      • client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
      • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
      • Each archive requires 1 port;
      • 1 port is required for viewing
    194. Video Footage through the Web-Client
      • archive in the web client;
      • 2 ports are required for each decoded video stream on the currently opened layout in the
    195. Web-Client
      • web client;
      • 2 ports
    196.  
      • are required for mobile
    197. Client
      • client;
      • 2 ports are required for any number of
    198. loudspeakers
    199. Object
      • object);
      • 1 port is required for recording metadata into the
    200. DB
      • database;
      • 2 ports are required for operation of service
    201. detection tools operation
      • detectors;
      • 2 ports are required for operation of scene analytics
    202. detection tools operation
      • detectors;
      • 2 ports are required for
    203. neuro tracker operation
      • operation of scene analytics detectors based on Neural tracker;
      • 2 ports
    204.  are
      • are required for
    205. neural counter
      • operation
    206. . Note
      titleAttention!
      Connected devices will only work on ports in the specified range. If not enough ports are allocated, then some of the devices may not work or work unstable
      • of Neural counter.
    207. If necessary,

    208. set
    209. specify an alternative

    210. Server
    211. server address—the

    212. outside local address for a Server behind the 
    213. external address of the switch if the server is behind the NAT. Interface specification format: "IP

    214. -
    215. address1 or DNS

    216. -
    217. name1, IP

    218. -
    219. address2 or DNS

    220. -
    221. name2".

    222. To restrict visibility of the

    223. Servers
    224. servers on particular networks in the list of

    225. Servers
    226. servers during Axxon One

    227. setup
    228. configuration, do the following:

      1. Click the

    229. button
      1. Select network interfaces button.

    230. ..
      1.  The Network interfaces window opens.

    231. Image Removed
      1. Image Added
      2. By default, use of all available network interfaces on the

    232. Server
      1. server is allowed, meaning that

    233. Servers
      1. servers on the relevant networks

    234. will be
      1. are visible in the list. If you

    235. do not
      1. don't want for the

    236. Servers
      1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

        Info
        titleNote

        Depending on the network topology, it

    237. will
      1. is still

    238. be
      1. possible

    239. be
      1. to reach the

    240. Servers
      1. servers manually (if broadcasting is allowed between the network segments).

      2. Click the Apply button.

    241. Click the Next button.

    242. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select 

    243. Server will be manually added to already existing
    244. Add server to domain later. Click the Next button.

      Info
      titleNote
      • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    245. Info
      titleNote
      • Using the same Axxon-domain name
    246. does not
      • doesn't guarantee that the
    247. Servers
      • servers will be in the same Axxon-domain. To place all
    248. Servers
      • servers into one Axxon-domain, you
    249. should
      • must use Axxon One interface to add each
    250. Server
      • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
    251. Axxon-
    252. Image Removed
    253. Image Added

      A dialog
    254. box appears
    255. window opens, showing the installation parameters corresponding to the selected type of installation.
    256. Image Removed
    257. Image Added
    258. Verify your installation settings and click the Next button to begin installation of Axxon One.
      Installation of Axxon One is then performed.
    259. Image Removed
    260. Image Added
      After installation, a new dialog
    261. box will appear
    262. window opens informing you that the installation
    263. of 
    264. of Axxon One
    265.  is completed
    266.  is complete.
    267. Image Removed
    268. Image Added
    269. Click the Finish button to confirm completion of the installation.

    Installation of Axxon One is now complete.

    Tip