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Tip

We strongly recommend that you read the information on the following pages before installation:

To install Axxon One with any type of installation, do the following:

Note

title	Attention!

Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.

Unzip the archive AxxonOne-3.0.0.(version)-x64-full.zip.
Open the folder AxxonOne-3.0.0.(version)-x64-full.

Open the Axxon One distribution package.

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Run the setup.exe executable file.
Info
title Note
If you cannot run the installation files downloaded from the internet, allow
file.
Allow running programs and unsafe files in Windows OS.

In the dialog window, choose the required language from the list

From the drop-down list, select the language of Axxon One installation and click the Install button.

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Select the

Axxon One

installation type

in the dialog window by setting the switch to the required position

:
1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five servers in one place that must work within the same domain. When you select the Server and client installation type, an account is created in Windows OS that is used by the file browser of Axxon One. You can specify the account name during installation of Axxon One (see Axxon One requirements).
  Axxon One server:
  1. Interacts with devices (cameras, microphones, inputs, outputs, and so on) that constitute a security system.
  2. Stores archived data on its own disk spaces and interacts with archives located in network storage.
  3. Stores databases of events and databases of object motion metadata.
  4. Analyzes the incoming video using detectors.
  5. Keeps configurations of the security system, user settings, custom layouts, macros, and so on

.

Info

title	Note

The Windows OS will create two accounts when the Axxon One software package is installed using a Client and Server type of configuration.

An account with administrator rights which is used by the

Axxon One

file browser. The name of this account is set during installation of

Axxon One

. For

Axxon One

to function correctly, this account must have Windows administrator rightsAxxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.

1. 1. .

If the account is a domain user account, you must also add the account to the

Users

and

Power Users

groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

2. Failover server and client—installation of the client and server services enhanced with the FailOver capability

. In emergency

1. (

power outage, network problems), the FailOver technology restores the server configuration on another server (

1. see Configuring Failover VMS).

We recommend selecting

1. Recommendations for this type of installation

if

1. :
  - If you use from 5 to 30 (minimum 3) servers in one place that must work within the same domain.
  - For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
  - For stable operation with more than 1,500 cameras in a single Axxon One domain, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator (see Role).
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Info

title	Note

If you use more that 30 servers in one place or if they are located in different places, and you need to have a single user management on all servers, you must consult an AxxonSoft manager or technical support service.

Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file and control the entire installation process (all available windows described on the page will be displayed).

Click the Next button.
A dialog window with a selection of components for installation opens.
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InfotitleNote:
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To view the list of components that will be installed,

click

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click Image Added.
Set the checkboxes next to the components that you want to install. We recommend installing all components.
InfotitleNote

By default, the Axxon One distribution package includes only the basic DetectorPack. For the information on installing DetectorPack add-ons, see Installing DetectorPack add-ons.
Click the Install button. All selected components will be are installed. The installation process can take considerable time. After that, the preparation process for the the Axxon One installer will be installer is initiated.
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Info
title Note
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The following software is installed among the prerequisites:
1. PostgreSQL
10
1. 17.
8
1. 4.0 server database. If
an older version of PostgreSQL is installed, it is updated to version 10.8.0. A
1. you install Axxon One for the first time, a new log database is automatically created
(name: ngp, username: ngp, password: ngp)
1. . By default, PostgreSQL is installed on the system disk. You can change the path using the
command line options
1. parameters of the installation file in the command line (see Silent installation (Quiet Mode)).
NET Framework
1. If you update Axxon One from older versions (for example, 2.0.14),
.NET Framework 3.5 SP1 and
1. the older PostgreSQL 10.8.0 database is used.
2. Framework 4.8
.NET Framework 4
1. .0.
2. Acrobat Reader that is necessary for viewing the exported frames in PDF format and printing them (
see Frame export
1. see Export).
2. Notepad++ that is used for detailed viewing of file logs
)
1. .
Click the Next button in the welcome screen of Installation Wizard.
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Read the End-User License Agreement (EULA).

Image ModifiedTo proceed with installation, carefully read and
Select I accept the terms of the License Agreement.
Click the Next button.
Read and set the I understand the above checkbox.
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Click the Next button.
Calculate the storage space required to store all events generated by detectors:
1. In the Total Detection Tools used field, enter the total number of detectors required for use (see Detectors).
2. In the Number of days field, enter the required number of days to store data.
3. Click the Calculate button. The calculated storage space in GB is displayed in the Free space required on disk field.
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Click the Next button.

Select the disk

license agreement by selecting the radio button next to I accept the terms of the License Agreement and click the Next button.

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Select the folder for storing the log database and the metadata database used in in Axxon One.

NotetitleAttention!

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The path to the folder for storing the system log database (see System log) and metadata database (see Metadata database):
can
1. 1. Can be specified only once during the installation process
,
1. 1. .
must
1. 1. Must contain only Latin letters and digits
,
1. 1. .
must
1. 1. Must be local.
2. The default path is
<Drive
1. <Disk letter with the largest amount of free memory>:\AxxonOneData\
1. (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see
Configuring storage of the system log and metadata
1. Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive).
2. To reduce the load on the system disk, we recommend storing the system log database and the metadata database on a separate physical disk.
3. To calculate the required amount of disk space for the system log database, the metadata database and Axxon One, you can refer toDisk
storage
1. subsystem requirements.
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By default, shortcuts :
1. Shortcuts are added to both Quick Launch Toolbar and desktop. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.
By default, upon
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2. Upon connecting to the server, the client can be automatically updated (see Automatic update of
a
1. the remote
Client
1. client). If it's not required, clear the Create archive for automatic update checkbox. In this case, you can save Axxon One installation time, but the clients will not be automatically updated upon their connection to the server.
By default, the
1. The Axxon One processes are added to Windows
Defender Exception
1. Security exclusion list. If it's not required, clear
the
1. the Add processes to
Windows Defender Exception checkbox.
Info
title Note
The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8
1. the Windows Security exclusion list checkbox.
Click the Next button.
In the window that opens, select an the installation type and click the Next button. :
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1. If
the
1. you select the Standard installation type
is selected
1. , you are prompted to select an Axxon-domain
(step 25)
1. . Default values
will be
1. are used for
other
1. the advanced settings.
2. If you select the Custom installation type
is selected
1. , you can
perform
1. specify the advanced
configuration
1. settings of the installation of Axxon One.
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Select a user account in the file browser:
1. Use default AxxonOne File Browser account.
2. Use Local System account.
3. Specify username and password for new or already existing user.
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  Note
  title Attention!
  The file browser helps to navigate through the server's file system (such as when choosing disks for archive volumespartitions). The user account for the Windows file browser is created with administrator permissions. After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators groupadministrators group.
4. Use Local System account.
5. Specify username and password for new or already existing user.
  1. In the User name field, enter the username.
  2. In the
path to Axxon One folders and configuration files
1. 1. Password field, enter the user password.
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Click the Next button.
In the Set the path to configuration folders and files field, specify the path using the Browse button. The specified paths must contain only Latin characters and digits. By default, the files and folders of the configuration are stored in the C:\ProgramData\AxxonSoft\AxxonOne\folder.

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In the Use Browse to select destination folder for AxxonOne field, specify the path to the folder.

Note

title	Attention!

The specified paths must contain only Latin characters and digits

.Specify the path to the folder for installing

Axxon One

. By default, Axxon One is located in the C:\Program Files\AxxonSoft\AxxonOne\folder.
Click the Next button.
Specify
In the Port range

of ports that are

beginning field, enter the number of the first port used for

the

server

. To do this, specify the lower end of the range, as well as the

operation.
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In the Port count field, enter the required number of ports.

This range

Ports from this range can be used by the local network administrator

to

to forward the port manually in cases when it is necessary to give the client access to the server from another network. The minimum possible number of ports is 20. For a full list of ports, see Ports used by Axxon One. After you install Axxon One, you can change the range of ports manually (see

Configuring

Configuration of the

Server info

server ports).Image Removed
Note
title

Note

Attention!

Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

After the server is installed, it occupies 10 ports, including

one

1 port for sending emails (via the SMTP service,

see

see Email notifier).
Attention! The Failover server and client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
In a 64-bit configuration, 4 ports are required for any number of IP devices.

In a 32-bit configuration,

4 ports

are required for each

32 cameras

;

Each archive requires 1 port;
1 port is required for each archive (see Аrchive).
1 port is required for viewing archive in

the Web-Client;

the web client (see Working with Axxon One through the Web client).
2 ports are required for each decoded video stream on the currently opened layout in the

Web-Client;

web client.
2 ports

are

are required for

mobile Client;

connecting the mobile client (see Working with Axxon One Through the Mobile Clients).
2 ports are required for any number of speakers in the system (see Speaker)

;

.
1 port is required for recording metadata into the

database;

database (see Metadata database).
2 ports are required for operation of

service detectors;

Service detectors (see Category: Service).
2 ports are required for operation of

scene analytics detectors;

standard sub-detectors (see Standard sub-detectors).
2 ports are required for operation of

scene analytics

standard sub-detectors based on Neural tracker

;

.
2 ports are required for operation of Neural counter.
If necessaryIn the Alternative server address field, specify an alternative server address—the the external address of the switch if the server is behind the NAT (see Appendix 2. Using Axxon One with NAT). Interface specification format: "IP address1 or DNS name1, IP address2 or DNS name2".
To restrict visibility of the servers on particular networks in the list of servers during Axxon One configuration, do the following:
1. Click the Select network interfaces button. The Network interfaces window opens.
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2. By default, use of all available network interfaces on the server is allowed, meaning that servers on the relevant networks are visible in the list. If you don't want for the servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.
  Info
  title Note
  Depending on the network topology, it is still possible to reach the servers manually (if broadcasting is allowed between the network segments).
3. Click the Apply button.
Click the Next button.Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If
In the window that opens:
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1. Select Create new domain and add server to it (see The Domain object). By default, the domain name is set to Domain 1.
2. Select Add server to domain later, if you want to add the computer to an Axxon-

domain at a later time, select Server will be manually added to already existing

1. domain later

. Click the

Next

button

1. .

Info

title

Note

2. When

reinstalling

1. you reinstall Axxon One, you

have the option of using the previous domain (

1. can use the previous domain. To do this, select Use existing configuration

)

1. .
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2. Using the same Axxon-domain name doesn't guarantee that the servers will be in the same Axxon-domain. To place all servers into one Axxon-domain, you must use Axxon One interface to add each server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring domains.
Click the Next button.
In the window that opens, set the parameters by seleting the required position:
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Click the Next button. A window opens to confirm the installation parameters based on the selected installation type. Check the selected parameters:
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