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| Note | ||
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It is not recommended to We don't recommend you delete or modify any Axxon One files without prior consulting with AxxonSoft technical specialists. |
When working with Axxon One, keep in mind the limitations that the developer has imposed on the system in order to ensure its operability.
| No. | Limitation | |||||||
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| 1 | To work with Axxon One, the following requirements for OpenGL must be met:
Extensions availability can be checked with the You can check the availability of extensions with the OpenGL Extension Viewer program (download).
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| 2 | You cannot start Axxon One | Client cannot be started client if the scale of all items on the screen (DPI) is over 100%. If the screen resolution is set lower than 1280*960 pixels, the correct operation of Axxon One isn't guaranteed | ||||||
| 3 | The | Server server and the | Client client versions must be | of the same | version. If not, the correct operation | of of Axxon One isn't guaranteed | ||
| 4 | For the correct operation of Axxon One, the OS must use the UTF-8 locale | |||||||
| 5 | Downgrade to a previous version of Axxon One is not allowed | |||||||
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| Servers
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| 7 | Maximum video frame rate in the | Clientclient is 50 FPS. When Axxon One is running in the safe mode, the frame rate decreases | ||||||
| 8 | To install Axxon One, you must log in to Windows as an administrator | |||||||
| 9 | For the correct installation of Axxon One, there must be no spaces at the beginning of the name of the folder which that contains the installer | |||||||
| 10 | For the correct and full- | feature featured operation of Axxon One, the system must not limit network activity between all | Servers servers and | Clientsclients. If during Axxon One installation, you specified certain ports | were specified, the access to these ports via the TCP and UDP protocols must be enabled. Otherwise, access to all ports must be allowed in the system. For the | Client client to operate correctly, disable unnecessary network interfaces on the | Serverserver. If you want the | Server server to work with only one network interface, set its gateway and mask in the network settings utility (see Network settings utility) |
| 11 | To ensure proper functioningFor the correct operation of Axxon One, | it is imperative to employ distinct you must use different IP addresses for all network interfaces on the | Server. Or utilize server or use the interface mask to specify a designated set of addresses where the | Server server will operate (see Network settings utility). | Failure to maintain unique If there are identical IP addresses | among the Servers may result in complications pertaining to intercommunication among the Servers themselveson the servers, there can be problems in communication between the servers, as well as between the | Client client and the | Serverserver |
| 12 | Time must be synchronized among all computers in the system (configured by the user) | |||||||
| 13 | If you have | edge embedded storage enabled in the system, synchronization between the | Server server and the IP device is necessary (see | The object | ). | Lack of synchronization may lead to bad DB entries of events detected on the deviceIf there is no synchronization, events from the device can be incorrectly recorded to the database | ||
| 14 | Before installing installing Axxon One, make sure that your computer uses the latest version of the video card drivers on the computer are fully up to datedriver | |||||||
| 15 | NetBIOS name of a computer must meet the following requirements:
| 16 | The face detection tool requiresThe face detectors require a CPU supporting SSE4.2, FMA3, or AVX2.0 instruction sets | |||||
| 16 | The Client cannot be started You cannot start the client on a remote desktop through the standard standard Remote Desktop Connection Windows utility | 18|||||||
| 17 | If a computer is connected to an Active Directory domain, one of the following conditions must be met to enable disk access:
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| 18 | Hibernation mode and sleep mode are not supported. Before you switch the computer to these modes, stop the | Serverserver (see | Shutting down a ServerStop the server) |