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To install Axxon One , regardless of the with any type of installation, it is necessary to perform the following steps:do the following:

Note
titleAttention!
  • Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
  • Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).
  1. Open the Axxon One distribution

  2. Open the Axxon One distribution
  3. package.
    Image Modified

  4. Run the

  5. Setup
  6. setup.exe executable file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the

  7. Internet
  8. internet,

  9. do as follows:
  10. allow running programs and unsafe files in Windows OS.

  11. In the dialog

  12. box
  13. window, choose the required language from the list and click the Install button.
    Image Modified

  14. Select the Axxon One installation type in the dialog
  15. box
  16. window by
  17. clicking
  18. selecting the appropriate option
  19. buttonServer and Client—installs Client and Server
  20. :
    1. Clientinstalls only a Client application that allows the user to connect to any Server and perform administration/management/monitoring operations with the protected object based on the permissions granted by the administrator.
      1. Server and client—installation of the client and server services. We recommend selecting this type of installation if you use no more than five

    2. Servers
      1. servers in one place that must work within the same domain.
        Axxon One

    3. Server
      1. server

        1. Interacts with devices (cameras, microphones, inputs, outputs,
    4. etc.
        1. and so on) that constitute a security system.
    5. Writes video footage to archives on system disks;
        1. Stores archived data on its own disk spaces and interacts with archives

    6. on NAS.
        1. located in network storage.

        2. Stores databases of events and databases of object motion metadata.

        3. Analyzes the incoming video using detectors

    7. Hosts metadata database.

    8. Employs detection tools to analyze live video
        1. .

        2. Keeps configurations of the security system, user settings, custom layouts, macros,

    9. etc.FailOver Server and Client—installs Client and Server
        1. and so on.

          Info
          titleNote

          The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

          1. An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

          2. Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.
      1. Failover server and client—installation of the client and server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

    10. Server
      1. server configuration on another

    11. Server
      1. server (see Configuring

    12. FailOver
      1. Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3)

    13. Servers
      1. servers in one place that must work within the same domain.

    14. Image Removed
      1. Note
    15. Info
      1. title
    16. Note
    17. We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website. This installation package is intended only for Client updates. You cannot install it on a computer where Axxon One was not previously installed.
      1. Attention!
        • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
        • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
      2. Client—installation of only the client that allows the user to connect to any server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

        Image Added

        Info
        titleNote

        If you use more that 30

    18. Servers
      1. servers in one place or if they are located in different places, and you need to have a single user management on all

    19. Servers
      1. servers, you must consult an AxxonSoft manager or technical support service.

    20. To record
    21. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file
    22. , select the Enable full installation log checkbox
    23. and control the entire installation process (all available windows described on the page will be displayed).
    24. Click the Next
    25.  button
    26. button.
      A dialog
    27. box prompts you to select the
    28. window with a selection of components for installation opens.

      Image Modified

      Info
      titleNote

      To view the list of components that will be installed

    29. components
    30. ,

    31. click 
    32. click Image Modified.

      Note
      titleAttention!
    33. On
      • In Windows 11 OS and Windows Server 2019 OS, errors
    34. may
      • can occur in the
    35. Server
      • server operation when Guardant drivers are installed.
    36. It is recommended not to install
      • We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
      • For the correct installation of Guardant drivers,
    37. it is necessary to
      • you must disable the check of the drivers digital
    38. signature
      • watermark in the operating system and disable Secure Boot in BIOS.
    39. Select
    40. Set the checkboxes

    41. for
    42. next to the components that you want to install. We recommend installing all components.

      Info
      titleNote

      By default,

    43. the 
    44. the Axxon

    45. One 
    46. One distribution package includes only the

    47. basic 
    48. basic DetectorPack. For the information on installing DetectorPack add-ons,

    49. see 
    50. see Installing DetectorPack add-ons.

    51. Click the Install button. All selected components will be installed. The installation process

    52. may
    53. can take considerable time. After that, the preparation process for

    54. the 
    55. the Axxon One

    56.  installer
    57.  installer will be initiated.
      Image Modified

    58. Note
      titleAttention!

      Starting from Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update is missing, you will see a warning. To continue installation, download the upgrade from the official Microsoft website. When installing the upgrade, consider the bitness of your system.

    59. Info
      titleNote

      The following

    60. required
    61. software is installed

    62. , if necessary
    63. among the prerequisites:

      1. PostgreSQL 10.8.0
    64. Server
      1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
    65. user name
      1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
    66. install
      1. installation (Quiet Mode)).
      2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
      3. Acrobat Reader
    67. , which
      1. that is necessary for
    68. exporting
      1. viewing the exported frames in PDF format and printing
    69. freeze frames
      1. them (
    70. see
      1. see Frame export).
    71. Click the Next button
    72. on
    73. in the
    74. setup wizard's
    75. welcome screen of Installation Wizard.
      Image Modified
    76. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
    77. to 
    78. to I accept the terms of the License Agreement and click the Next button.
      Image Modified
    79. Select the folder for storing the log database and the metadata database used

    80. in 
    81. in Axxon One

    82. , and click the Next button
    83. Note
      titleAttention!
      • The path to the folder for storing the system log database and
    84. the
      • metadata database
    85. should Note
      titleAttention!
      • :
        • can be specified only once during the installation process,
        • must contain only Latin letters and
    86. numbers.
        • digits,
        • must be local.
      • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\ (in the Data and vmda_db subfolders, respectively). In future, you can place the metadata database in the network storage (see Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
      • To reduce the load on the system disk,
    87. it is recommended to store the
      • we recommend storing the system log database and the metadata database on a separate physical disk.
      • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One
    88. software package
      • , you can
    89. use the 
    90. page
      • .
    91. Info
      titleNote

      The log database and the metadata database will be located in the X:\AxxonOneData\ folder (in the Data and vmda_db subfolders, respectively), where X is the drive letter with the largest amount of free memory.

      In the future, the metadata database can be placed in the network storage (see Configuring storage of the system log and metadata).

    92. Image Modified

    93. By default, shortcuts are added to both

    94. quick launch bar
    95. Quick Launch Toolbar and desktop.

    96. De-select the corresponding checkboxes if
    97. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

    98. By default, upon connecting to the

    99. Server
    100. server, the

    101. Client may
    102. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear

    103. the
    104. the Create

    105. an
    106. archive for automatic update checkbox. In this case, you can save Axxon One

    107. VMS
    108. installation time, but the

    109. Clients
    110. clients will not be automatically updated upon their connection to the

    111. Server.Click the Next button
    112. server.

    113. By default, the Axxon
    114. One Server name is identical to the PC name. If the PC name contains forbidden symbols, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
      Image Removed
    115. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
      Info
      titleNote

      The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

    116. Click the Next button.
    117. In the window that opens, select an installation

    118. method
    119. type and click

    120. the
    121. the Next button. 
      If the

    122. Custom installation method is selected, you can perform advanced configuration of the installation of Axxon One
      If the
    123. Standard installation

    124. method
    125. type is selected, you are prompted to select an Axxon-domain (

    126. Step
    127. step 25). Default values will be used for other settings.

    128. Image Removed
    129. If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One
      Image Added

    130. Select a user account in the file browser:

    131. info
      1. Use default AxxonOne File Browser account.
      2. Use Local System account.
      3. Specify username and password for new or already existing user.
        Image Added

        Note
        title
    132. Note
      1. Attention!
        • The file browser helps to navigate through the
    133. Server
        • server's file system (such as when choosing disks for
    134. log
        • archive volumes). The user account for the Windows file browser
    135. will be
        • is created with administrator
    136. privileges
        • permissions.
    137. Note
      titleAttention!
        • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group
    138. .Use default AxxonOne File Browser account
        • .
    139. Use Local System account.
    140. Specify

    141. username and password for new or already existing user.
      Image RemovedSpecify
    142. the path

    143. to 
    144. to Axxon One

    145.  folders
    146.  folders and configuration files.

    147. Info
      titleNote
    148. By default, the files and folders of the configuration are stored

    149. at
    150. in the

    151. following path:
    152. C:\ProgramData\AxxonSoft\AxxonOne\ folder.

    153. Image Added

      Note
      titleAttention!

      The specified paths must contain only Latin characters and digits.

    154. Image Removed
    155. Specify the path to the folder for

    156. installing 
    157. installing Axxon One.

    158. Info
      titleNote
    159. By default, Axxon One

    160. will be
    161. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder.

    162. Note
      titleAttention!

      The installation path for Axxon One and its databases should contain only Latin letters and numbers.

    163. Click the Next button.

    164. Specify the range of ports

    165. to be
    166. that are used for the

    167. Server
    168. server. To do

    169. so
    170. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

    171. to 
    172. to forward the port manually

    173.  in
    174.  in cases

    175. where
    176. when it is necessary to give the

    177. Client
    178. client access to the

    179. Server
    180. server from another network. The minimum possible number of ports is 20.


    181. For a full list of ports,

    182. see 
    183. see Ports used by

    184. the
    185. Axxon One

    186. Software Package
    187. . After you

    188. install 
    189. install Axxon One, you can change

    190. it
    191. the range of ports manually (

    192. see 
    193. see Configuring the Server ports).

    194. Image Removed
    195. Image Added

      Info
      titleNote

      Connected devices only work on ports from the specified range. If not enough ports are allocated, then some of the devices may not work or can be unstable.

      The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

      • After the
    196. Server
      • server is installed, it occupies 10 ports, including one for sending
    197. E-mails
      • emails (via the SMTP service, see
    198. The
    199. object
      • ).
        Attention! The
    200. FailOver Server
      • Failover server and
    201. Client
      • client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
      • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
      • Each archive requires 1 port;
      • 1 port is required for viewing
    202. Video Footage through the Web-Client
      • archive in the web client;
      • 2 ports are required for each decoded video stream on the currently opened layout in the
    203. Web-Client
      • web client;
      • 2 ports
    204.  
      • are required for mobile
    205. Client
      • client;
      • 2 ports are required for any number of
    206. loudspeakers
      • speakers in the system (see The Speaker object);
      • 1 port is required for recording metadata into the
    207. DB
      • database;
      • 2 ports are required for operation of service
    208. detection tools operation
      • detectors;
      • 2 ports are required for operation of scene analytics
    209. detection tools operation
      • detectors;
      • 2 ports are required for
    210. neuro tracker operation
      • operation of scene analytics detectors based on Neural tracker;
      • 2 ports
    211.  are
      • are required for
    212. neural counter
      • operation
    213. . Note
      titleAttention!
      Connected devices will only work on ports in the specified range. If not enough ports are allocated, then some of the devices may not work or work unstable
      • of Neural counter.
    214. If necessary,

    215. set
    216. specify an alternative

    217. Server
    218. server address—the

    219. outside local address for a Server behind the 
    220. external address of the switch if the server is behind the NAT. Interface specification format: "IP

    221. -
    222. address1 or DNS

    223. -
    224. name1, IP

    225. -
    226. address2 or DNS

    227. -
    228. name2".

    229. To restrict visibility of the

    230. Servers
    231. servers on particular networks in the list of

    232. Servers
    233. servers during Axxon One

    234. setup
    235. configuration, do the following:

      1. Click the

    236. button
      1. Select network interfaces

    237. ..
      1. button. The Network interfaces window opens.

    238. Image Removed
      1. Image Added
      2. By default, use of all available network interfaces on the

    239. Server
      1. server is allowed, meaning that

    240. Servers
      1. servers on the relevant networks

    241. will be
      1. are visible in the list. If you

    242. do not
      1. don't want for the

    243. Servers
      1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

        Info
        titleNote

        Depending on the network topology, it

    244. will
      1. is still

    245. be
      1. possible

    246. be
      1. to reach the

    247. Servers
      1. servers manually (if broadcasting is allowed between the network segments).

      2. Click the Apply button.

    248. Click the Next button.

    249. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select 

    250. Server will be manually added to already existing
    251. Add server to domain later. Click the Next button.

      Info
      titleNote
      • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    252. Infotitle
    253. Note
      • Using the same Axxon-domain name
    254. does not
      • doesn't guarantee that the
    255. Servers
      • servers will be in the same Axxon-domain. To place all
    256. Servers
      • servers into one Axxon-domain, you
    257. should
      • must use Axxon One interface to add each
    258. Server
      • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
    259. Axxon-
    260. Image Removed
    261. Image Added

      A dialog
    262. box appears
    263. window opens, showing the installation parameters corresponding to the selected type of installation.
    264. Image Removed
    265. Image Added
    266. Verify your installation settings and click the Next button to begin installation of Axxon One.
      Installation of Axxon One is then performed.
    267. Image Removed
    268. Image Added
      After installation, a new dialog
    269. box will appear
    270. window opens informing you that the installation
    271. of 
    272. of Axxon One
    273.  is completed
    274.  is complete.
    275. Image Removed
    276. Image Added
    277. Click the Finish button to confirm completion of the installation.

    Installation of Axxon One is now complete.

    Tip
    Transferring the Axxon One