Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To install Axxon One with any type of installation, do the following:

Note
titleAttention!
  • Axxon One is not guaranteed to work on Windows N or KN editions. For correct operation, you must install the Media Feature Pack.
  • Before installation, we strongly recommend that you read the restrictions on names of servers and computers in Axxon One (see Limitations of Axxon One).
  1. Open the Axxon One distribution

  2. Open the Axxon One distribution
  3. package.
    Image Modified

  4. Run the setup.exe executable

  5. file
  6. file.

    Info
    titleNote

    If you cannot run the installation files downloaded from the internet, allow running programs and unsafe files in Windows OS.

  7. In the dialog

  8. box
  9. window, choose the required language from the list and click the Install button.
    Image Modified

  10. Select the Axxon One installation type in the dialog
  11. box
  12. window by
  13. clicking
  14. selecting the appropriate option
  15. button
  16. :
    1. Server and client

  17. —installs
    1. —installation of the client and

  18. Server
    1. server services. We recommend selecting this type of installation if you use no more than five

  19. Servers
    1. servers in one place that must work within the same domain.
      Axxon One

  20. Server
    1. server

      1. Interacts with devices (cameras, microphones, inputs, outputs, and so on) that constitute a security system.
      2. Stores archived data on its own disk

  21. space
      1. spaces and interacts with archives located in network storage.

      2. Stores databases of events and databases of object motion metadata.

      3. Analyzes the incoming video using

  22. detection tools
      1. detectors.

      2. Keeps configurations of the security system, user settings, custom layouts, macros, and so on.

        Info
        titleNote

        The Windows OS will create two accounts when the Axxon One software package is installed using a Server and client type of configuration.

        1. An account with administrator rights which is used by the Axxon One file browser. The name of this account is set during installation of Axxon One. For Axxon One to function correctly, this account must have Windows administrator rights. If the account is a domain user account, you must also add the account to the Users and Power Users groups. The file browser helps to navigate through the Server's file system (such as when choosing disks for log volumes). The account can also be used for configuring access rights to the hard disk.

        2. Axxonpostgres – an account under which the log data database service is started. A log database (Postgres) is used for storing system events.
    1. Failover server and client

  23. —installs
    1. —installation of the client and

  24. Server
    1. server services enhanced with the FailOver capability. In emergency (power outage, network problems), the FailOver technology restores the

  25. Server
    1. server configuration on another

  26. Server
    1. server (see Configuring

  27. FailOver
    1. Failover VMS). We recommend selecting this type of installation if you use from 5 to 30 (minimum 3)

  28. Servers
    1. servers in one place that must work within the same domain

  29. .
    1. .

      Note
      titleAttention!
      • For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.
      • For stable operation with more than 1,500 cameras in a single Axxon One domainthe Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.
    2. Client—installation of only the client
  30. Client—installs only the client application
    1. that allows the user to connect to any
  31. Server
    1. server and perform administration/management/monitoring operations with the protected facility based on the permissions granted by the administrator.

      Image Modified

      Info
      titleNote
  32. We offer a separate installation package containing only the Axxon One Client. To obtain it, contact our technical support. You can download additional packages from the official website. This installation package is intended only for Client updates. You cannot install it on a computer where Axxon One was not previously installed.
    1. If you use more that 30

  33. Servers
    1. servers in one place or if they are located in different places, and you need to have a single user management on all

  34. Servers
    1. servers, you must consult an AxxonSoft manager or technical support service.

  35. To record all installation-related events to a log file, select
  36. Set the Enable full installation log (increases the time of product installation) checkbox if you want to record all installation-related events to a log file and control the entire installation process (all available windows described on the page will be displayed).
  37. Click the Next button.
    A dialog
  38. box
  39. window with a selection of components for installation opens.

    Image Modified

    Info
    titleNote

    To view the list of components that will be installed,

  40. click 
  41. click Image Modified.

    Note
    titleAttention!
  42. On
    • In Windows 11 OS and Windows Server 2019 OS, errors can occur in the
  43. Server
    • server operation when Guardant drivers are installed. We don't recommend installing Guardant drivers. Installation of Guardant drivers is disabled by default.
    • For the correct installation of Guardant drivers, you must disable the check of the drivers digital
  44. signature
    • watermark in the operating system and disable Secure Boot in BIOS.
  45. Select
  46. Set the checkboxes next to the components that you want to install. We recommend installing all components.

    Info
    titleNote

    By default,

  47. the 
  48. the Axxon

  49. One 
  50. One distribution package includes only the

  51. basic 
  52. basic DetectorPack. For the information on installing DetectorPack add-ons,

  53. see 
  54. see Installing DetectorPack add-ons.

  55. Click the Install button. All selected components will be installed. The installation process can take considerable time. After that, the preparation process for

  56. the 
  57. the Axxon One

  58.  installer
  59.  installer will be initiated.
    Image Modified

  60. NotetitleAttention!
  61. Starting with Axxon Driver Pack 3.51, this driver package requires the Windows update KB2999226 to be installed. If this update isn't installed in the system, you will see a warning. To continue installation, download the update from the Microsoft official website. When installing the update, consider the bitness of your system.

  62. Info
    titleNote

    The following software is installed among the prerequisites:

    1. PostgreSQL 10.8.0
  63. Server
    1. server database. If an older version of PostgreSQL is installed, it is updated to version 10.8.0. A new log database is automatically created (name: ngp,
  64. user name
    1. username: ngp, password: ngp). By default, PostgreSQL is installed on the system disk. You can change the path using the command line options of the installation file (see Silent
  65. install
    1. installation (Quiet Mode)).
    2. NET Framework 2.0, .NET Framework 3.5 SP1 and .NET Framework 4.0.
    3. Acrobat Reader that is necessary for
  66. exporting
    1. viewing the exported frames in PDF format and printing
  67. freeze frames
    1. them (
  68. see
    1. see Frame export).
  69. Click the Next button
  70. on
  71. in the welcome screen of Installation Wizard.
    Image Modified
  72. To proceed with installation, carefully read and accept the terms of the license agreement by selecting the radio button next
  73. to 
  74. to I accept the terms of the License Agreement and click the Next button.
    Image Modified
  75. Select the folder for storing the log database and the metadata database used

  76. in 
  77. in Axxon One

    Note
    titleAttention!
  78. You can specify the
    • The path to the folder for storing the system log database and metadata database:
      • can be specified only once during the installation process
  79. . If necessary
      • ,
  80. you can change it, but you will need to reinstall Axxon One (without losing the configuration and video archive).
  81. The path to the folder for storing the log database and the metadata database
      • must contain only Latin letters and
  82. numbers
      • digits,
      • must be local.
  83. By default, the log database and the metadata database will be located in the X
    • The default path is <Drive letter with the largest amount of free memory>:\AxxonOneData\
  84. folder
    •  (in the Data and vmda_db subfolders, respectively)
  85. , where X is the drive letter with the largest amount of free memory
    • . In future, you can place the metadata database
  86. can be placed
    • in the network storage (see
  87. Configuring storage of the system log and metadata).
    • Data storage). You can change the path by reinstalling Axxon One (without losing the configuration and video archive). 
    • To reduce the load on the system disk, we recommend storing the system log database and the metadata database on a separate physical disk.
    • To calculate the required amount of disk space for the system log database, the metadata database and Axxon One, you can refer to Disk storage subsystem requirements.

    Image Modified

  88. By default, shortcuts are added to both

  89. quick launch bar
  90. Quick Launch Toolbar and desktop.

  91. Clear the corresponding checkboxes if
  92. If it's not required, clear the Add shortcut to Quick Launch Toolbar checkbox and the Add shortcut to Desktop checkbox.

  93. By default, upon connecting to the

  94. Server
  95. server, the

  96. Client
  97. client can be automatically updated (see Automatic update of a remote Client). If it's not required, clear the Create

  98. an
  99. archive for automatic update checkbox. In this case, you can save Axxon One

  100.  installation
  101. installation time, but the

  102. Clients
  103. clients will not be automatically updated upon their connection to the

  104. Server
  105. server.

  106. Click the Next button.
  107. By default, the Axxon
  108. One Server name is identical to the computer name. If the computer name contains forbidden characters, you have to set an appropriate name for the Server according to the recommendations, and click the Next button.
    Image Removed
  109. One processes are added to Windows Defender Exception. If it's not required, clear the Add processes to Windows Defender Exception checkbox.
    Info
    titleNote

    The Add processes to Windows Defender Exception checkbox is available starting with Axxon One 2.0.8.

  110. Click the Next button.
  111. In the window that opens, select an installation

  112. method
  113. type and click

  114. the
  115. the Next button. 
    If

  116. the Custom installation method is selected, you can perform advanced configuration of
  117. the

  118. installation of Axxon One
    If the
  119. Standard installation

  120. method
  121. type is selected, you are prompted to select an Axxon-domain (

  122. Step
  123. step 25). Default values will be used for other settings.

  124. Image Removed
  125. If the Custom installation type is selected, you can perform advanced configuration of the installation of Axxon One
    Image Added

  126. Select a user account in the file browser:

    1. Use default AxxonOne File Browser account.
    2. Use Local System account.
    3. Specify username and password for new or already existing user.

  127. Image Removed
    1. Image Added

      Note
      titleAttention!
      • The file browser helps to navigate through the
  128. Server
      • server's file system (such as when choosing disks for archive volumes). The user account for the Windows file browser
  129. will be
      • is created with administrator
  130. privileges
      • permissions.
      • After installation of Axxon One, make sure that a file browser account has been created in Windows and belongs to the Administrators group.
  131. Specify the path

  132. to 
  133. to Axxon One

  134.  folders
  135.  folders and configuration files. By default, the files and folders of the configuration are stored in the C:\ProgramData\AxxonSoft\AxxonOne\ folder.

  136. Image Removed
  137. Image Added

    Note
    titleAttention!

    The specified paths must contain only Latin characters and

  138. numbers
  139. digits.

  140. Specify the path to the folder for

  141. installing 
  142. installing Axxon One. By default, Axxon One

  143. will be
  144. is located in the C:\Program Files\AxxonSoft\AxxonOne\ folder.

  145. Click the Next button.

  146. Specify the range of ports

  147. to be
  148. that are used for the

  149. Server
  150. server. To do

  151. so
  152. this, specify the lower end of the range, as well as the number of ports. This range can be used by the local network administrator

  153. to 
  154. to forward the port manually

  155.  in
  156.  in cases

  157. where
  158. when it is necessary to give the

  159. Client
  160. client access to the

  161. Server
  162. server from another network. The minimum possible number of ports is 20.


  163. For a full list of ports,

  164. see 
  165. see Ports used by Axxon One. After you

  166. install 
  167. install Axxon One, you can change the range of ports manually (

  168. see 
  169. see Configuring the Server ports).

  170. Image Removed
  171. Image Added

    Info
    titleNote

    Connected devices

  172. will
  173. only work on ports from the specified range.

  174.  If
  175.  If not enough ports are allocated, then some of the devices may not work or can be unstable.

    The number of ports that you select affects the scalability of the system. Keep the following in mind when specifying the number of ports:

    • After the
  176. Server
    • server is installed, it occupies 10 ports, including one for sending emails (via the SMTP service, see
  177. The
  178. object
    • ).
      Attention! The Failover server and client installation type (see Configuring Failover VMS) uses 9 base ports and preset port ranges for each node (see Ports used by the FailOver system);
    • In a 64-bit configuration, 4 ports are required for any number of IP devices. In a 32-bit configuration, 4 ports are required for each 32 cameras;
    • Each archive requires 1 port;
    • 1 port is required for viewing archive in the
  179. Web-Client
    • web client;
    • 2 ports are required for each decoded video stream on the currently opened layout in the
  180. Web-Client
    • web client;
    • 2 ports
  181.  
    • are required for mobile
  182. Client
    • client;
    • 2 ports are required for any number of speakers in the system (see The Speaker object);
    • 1 port is required for recording metadata into the database;
    • 2 ports are required for operation of service
  183. detection tools
    • detectors;
    • 2 ports are required for operation of scene analytics
  184. detection tools
    • detectors;
    • 2 ports are required for operation of scene analytics
  185. detection tools
    • detectors based on
  186. neurotracker
    • Neural tracker;
    • 2 ports are required for operation of
  187. neurocounter
    • Neural counter.
  188. If necessary, specify an alternative

  189. Server
  190. server address—the external address of the switch if the

  191. Server
  192. server is behind

  193. the 
  194. the NAT. Interface specification format: "IP address1 or DNS name1, IP address2 or DNS name2".

  195. To restrict visibility of the

  196. Servers
  197. servers on particular networks in the list of

  198. Servers
  199. servers during Axxon One configuration, do the following:

    1. Click the Select network interfaces button. The Network interfaces window opens.

  200. Image Removed
    1. Image Added
    2. By default, use of all available network interfaces on the

  201. Server
    1. server is allowed, meaning that

  202. Servers
    1. servers on the relevant networks are visible in the list. If you don't want for the

  203. Servers
    1. servers on the networks of certain network interfaces to be visible in the list, clear the relevant checkboxes.

      Info
      titleNote

      Depending on the network topology, it

  204. will
    1. is still

  205. be
    1. possible

  206. be
    1. to reach the

  207. Servers
    1. servers manually (if broadcasting is allowed between the network segments).

    2. Click the Apply button.

  208. Click the Next button.

  209. Create a new Axxon-domain with the name Default (for the definition of an Axxon-domain see Appendix 1. Glossary). If you want to add the computer to an Axxon-domain at a later time, select 

  210. Server will be manually added to already existing
  211. Add server to domain later. Click the Next button.

    Info
    titleNote
    • When reinstalling Axxon One, you have the option of using the previous domain (select Use existing configuration).
    • Using the same Axxon-domain name doesn't guarantee that the
  212. Servers
    • servers will be in the same Axxon-domain. To place all
  213. Servers
    • servers into one Axxon-domain, you must use Axxon One interface to add each
  214. Server
    • server to the necessary Axxon-domain. Axxon-domain configuration is described in detail in Configuring
  215. Axxon-
  216. Image Removed
  217. Image Added

    A dialog
  218. box
  219. window opens, showing the installation parameters corresponding to the selected type of installation.
  220. Image Removed
  221. Image Added
  222. Verify your installation settings and click the Next button to begin installation of Axxon One.
    Installation of Axxon One is then performed.
  223. Image Removed
  224. Image Added
    After installation, a new dialog
  225. box
  226. window opens informing you that the installation
  227. of 
  228. of Axxon One
  229.  is completed
  230.  is complete.
  231. Image Removed
  232. Image Added
  233. Click the Finish button to confirm completion of the installation.

Installation of Axxon One is now complete.

Tip
Transferring the Axxon One