You can start the Support.exe utility in one of the following ways:

1. From the Start menu of the OS Windows: Start -> All programs -> Axxon PSIM -> Collecting info about system.
2. From the Tools64 folder of the Axxon PSIM installation directory: <Axxon PSIM installation directory>\Tools64\Support.exe.

After you start the Support.exe utility, the Support – Collecting info about system window opens.

To shut down the Support.exe utility, click the button.