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Error when starting NGP Host Service
If port 20111 is busy during installation of when you install Axxon One (for example, because of nethost.exe processes that have not been unloaded since removal of the previous version), an error message regarding the launch of NGP Host Service appears.
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Disabling the firewall during installation can cause another problem (see Camera). |
Error when installing on Windows 11 OS
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with enabled Smart App Control
An error can occur when you install Axxon One and work with Smart App Control at the same time. To fix it, we recommend doing the following:
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disabling Smart App Control before the installation.
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If |
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you disable Smart App Control, you can enable it only after you reinstall Windows OS. |
Window 10 OS installation error
When you install Axxon One on Windows 10.0.17763 and up, you can see the Create Recovery Archive error message.
To fix the error, do as follows:
- Go to Control Panel → Clock and Region → Region → the Administrative tab → Change System Locale.
- Clear the checkbox Beta: Use Unicode UTF-8 for worldwide language support.
- Reinstall Axxon One.
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