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If you install Axxon PSIM™ software PSIM on a computer where an earlier version is used, then the installation will be is performed in the updating update mode.

Infonote
titleNote.

Update the Axxon PSIM software on Remote Clients while its updating on the Server or on Remote Admin Workstation.

The compatible versions of the Axxon PSIM software should be installed on Remote Clients and on Server/Remote Admin Workstation, i.e. the first two digits of version number should be the same (e.g. versions 4.10.4 and 4.11.0 are not compatible, but versions 4.10.3 and 4.10.4 are compatible).

Axxon PSIM since version 4.10.2 is not compatible with earlier versions in the distributed configuration.

Note
titleImportant!

It is recommended to create database backup before updating – see Creating the database backup copy.

...

Attention!

Important to know before you update Axxon PSIM:

  1. Before you update, we recommend you back up all databases that you use—see Creating the database backup copy. Also, copy and save the psim.sec license file (located in the root of the Axxon PSIM installation directory, by default: C:\Program Files/PSIM).
  2. Axxon PSIM can be updated if there is a difference in the third digit of the version number and the first two digits are the same. If the first and/or second digits are different, you must reinstall Axxon PSIM instead of updating, that is, uninstall the previous version and install the new one.
    Examples:
    1. You can update from version 1.0.1 to version 1.0.2.
    2. You cannot update from version 1.0.1 to 1.2.0; you need to reinstall.
  3. Before starting the update, you must stop Axxon PSIM if it is running.
  4. You must run the update as a Windows administrator.
  5. When you update Axxon PSIM on the server or remote administrator’s workstation, you must also update Axxon PSIM on the remote client. The compatible versions of Axxon PSIM must be installed on remote clients and on the server/remote administrator’s workstation, that is, the first two digits of the version number must be the same (for example, versions 1.1 and 1.2 aren't compatible, but versions 1.0.1 and 1.0.3 are compatible).
  6. To update Axxon PSIM 1.0 to Axxon PSIM 2.0, please contact technical support.

To update Axxon PSIM, do the following:

  1. Unpack the installation kit as described in Getting ready for Axxon PSIM installation; the . The destination folder will show the contents of the kit.
    Image RemovedImage Added
  2. Run the setup.exe file to start the Axxon PSIM™ software PSIM installation procedureprocess.
    As a result the dialog box of choosing , a window for choosing the Installation wizard language is displayed.
  3. Choose the language of Axxon PSIM™ software installation theInstallation wizard and click the Install button.
    Image Modified 
    As a result, the Type of installation dialog box is displayed window opens.
  4. Choose the type of installation needed.

  5. To log all installation events, set the Enable full installation log (increases product installation time) checkbox.

    Info
    titleNote.
    When you update While installing and uninstalling the software, events are logged to Axxon PSIMthe PSIMSetup.log and Axxon PSIM uninstall. log correspondinglyfile. To collect log - files, use the “SupportSupport.exe” exe tool is to be used (seeThe utility for collecting configuration data on servers and RWS for the Technical Support section).
  6. Click the Next button.
    The Selecting components for installation dialog box is displayed window opens.

  7. Set the checkboxes next to the components that are you want to be installedinstall.

    Info
    titleNote.
    We recommend installing all suggested components  All offered components are recommended to be installed.

  8. Click the Install button.
    The selected prerequisites and drivers will be installed. 

    Note
    titleAttention!

    During the installation process, you will be prompted to remove the installed vertical solutions. Two options are possible:

    1. If you click the Yes button, the vertical solutions are removed during the update process. In this case, you will need to reinstall them after the update. Installation manuals are available in the documentation for each solution, links are on the main documentation page for Axxon PSIM 1.0.0-1.0.1. You must also take into account the compatibility of versions: General information about product releases and versions compatibility.

    2. If you click the No button, the vertical solutions won't be removed and will be compatible with the new version of Axxon PSIM after the

    If Axxon PSIM is updated to a version whose second and/or third number is larger than that of the currently installed version (for example, from version 4.10.4 to 4.10.5, or 4.10.4 to 4.11.0), compatibility is lost with industry-specific vertical solutions built for old versions. This is why, during the installation process, you are asked to remove industry-specific vertical solutions.
    Image Removed
    To remove industry-specific vertical solutions that are installed on the computer, select Yes. Otherwise, problems can occur when starting Axxon PSIM after

    1. update.

    When prerequisites and drivers are installed, the dialog box window of Axxon PSIM update is displayedopens.

  9. Click the Next button.
    The dialog box of window for selecting the type of update is displayedopens.

  10. Select one of the offered suggested types of update.   The types of update updates are described in the table below:

    The types type of update

    Description

    Save system settingsUse

    The usage of settings chosen for installation of an earlier versionselected when you installed the previous version of Axxon PSIM

    Configure system settings

     Switch Proceed to the step-by-step system configuration. Step-by-step configuration is described in in Installation of Axxon PSIM™ software PSIM as a Server/Remote administrator workplace section.Administrator's workstation

  11. Click the Next button.
    When the system is configured, installation of Axxon PSIM™ software startsPSIM starts.

    Info
    titleNote.

    When you update Axxon PSIM on Windows OS 7 SP1 without an internet connection, an error can occur during the installation of the drivers for the FX4 cardError of driver installation for the FX4 card can occur while the Axxon PSIM software update on the Windows 7 SP1 operating system without Internet connection. To eliminate this error, install the following missing Windows updates:

    https://support.microsoft.com/en-us/kb/3004394

    https://technet.microsoft.com/en-us/library/security/3033929

  12. As a result, the Update Complete dialog box is displayed window opens.

  13. Click the Finish button.

    Info
    titleNote.

    Then the

    Axxon Driver Pack will be installed

    DriversPack is installed if you selected this component.

    The Installation complete dialog box is displayed window opens. It contains the information about Axxon PSIM components the mode (installed or not) of Axxon PSIM components. 

  14. Click the Finish button.

...

  1. A window prompting you to restart the computer

...

  1. opens.
    Image Modified
    To correctly finish the installation of Axxon PSIM, you must restart the computer. If you don’t choose to restart now, you will have to do it yourself after the installation.

Axxon PSIM is now updated.

It is recommended to select the option of closing the program with computer restart.
Info
titleNote.

...

If you try to update Axxon PSIM to an older version, the updating process goes as described above, but the version remains the same, and there are no changes in the software.

Tip

Updating Axxon PSIM installed as a Service

Remote update of Axxon PSIM software

The Automatic Update Service