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- The client version and the server version to which you connect must match. We strongly recommended avoiding any connections if the product versions don't match. The versions of the installed DriversPack DetectorPack must also match (see Installing DetectorPack add-ons).
- If the server version is older than the client version, you will be prompted to update the client automatically (see Automatic update of a the remote Clientclient).
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You can start the Axxon One client from:
- AxxonOne shortcut on the desktop.
- Start menu → All Programs → Axxon One → Axxon One.
- Start Axxon One notification area (see Tray Tool utility).
- command line by specifying the login, password, and server parameters. All parameters are optional. For example: C:\Program Files\AxxonSoft\Axxon One\bin>Axxon One.exe --login=root --password=root --server=127.0.0.1. To connect to multiple servers (see Cross-System client), specify their addresses separated by commas. For example: C:\Program Files\AxxonSoft\Axxon One\bin>Axxon One.exe --login=root -password=root --server=10.0.11.30, 10.0.11.34.
- As a result, the Axxon One client starts and the authorization window opens. Log in to the system for the first time as the root user with administrative privileges. In the Username and Password fields, enter root.
Image Modified - Click the Connect button.
- In the window that opens, enter a new password twice.
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You must securely save the new password. The administrator password cannot be recovered if lost. |
Specify the required settings listed in the table:
| Parameter | Value | Description |
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| New password |
| Enter a new password. The password must meet the requirements (see Security policy) |
| Confirmation |
| Enter a new password again to confirm |
- Click the Apply button.
- If you are not logging into the system for the first time, then specify the required settings listed in the table:
| Parameter | Value | Description |
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| Server name or IP address |
field, select |
| Select the server to which you want to connect. If a remote user connects to the server, enter the name or IP address of the computer to which the connection is established |
. you specify localhost is specifiedas the name of the server or a node, the server doesn't start. |
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The order in which the servers are displayed in the list: - Preferred servers (see Preferred servers).
- The last server that was connected to.
- Other servers found on the network in alphabetical order.
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In the Username field, enter | Username |
| Enter the username |
of the Axxon One user.- In the Password field, enter the password of the current Axxon One user.
- Click the Connect button.
| Note |
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The root user, which has administrator permissions, logs into the system first. Enter root into the Username and Password fields. As a result, a window opens in which you must enter a new password twice.
Image Removed When you hover the cursor over the Image Removed icon, a tooltip opens in which you can see the requirements for a new password (see Security policy). Click the Apply button to save the new password. You must securely save the new password (see How to recover the password of the root user (superuser)?). Then the administrator must configure the system for multi-user access (see Users). |
- If the system administrator must confirm the user login (see Roles, Supervisor confirmation):
- In the Supervisor field, enter the appropriate login.
- In the Password field, enter the supervisor password.
- Click the Connect button.
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| Password |
| Enter the password of the current user | Info |
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| By default, the password is hidden when you enter it. To view the password, click the Show password Image Added icon. Icon status: Image Added—Password is hidden. Image Added—Password is displayed.
Password display time is 30 seconds. |
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| Remember me | Image Added
| By default, the Remember me feature is disabled (the checkbox is clear). To log in automatically, you must set the checkbox. If you disable the Allow access to Remember me feature parameter (the checkbox is clear) in Options → Security policy (see Security policy), this parameter isn't displayed on the startup screen of the client |
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- Click the Connect button.
- If user login must be confirmed by the system administrator (see Role, Supervisor confirmation):
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Specify the required settings listed in the table:
| Parameter | Value | Description |
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| Supervisor |
| Enter the required username |
| Password |
| Enter the supervisor password | Info |
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| By default, the password is hidden when you enter it. To view the password, click the Show password Image Added icon. Icon status: Image Added—Password is hidden. Image Added—Password is displayed.
Password display time is 30 seconds. |
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- Click the Connect button.
If authorization is successful, the video surveillance monitor is displayed on the screen.If authorization is successful, the physical monitor will display a video surveillance monitor.
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- When you start the client for the first time, the Archive tab opens. After you create an archive, you are automatically redirected to the Hardware Devices tab to create IP devices. Search for IP devices starts automatically (see Searching, adding, configuring, and removing IP devices).
- If Axxon One is running in demo mode, then after you enter the authorization parameters, a corresponding message is displayed (see Starting Start the client in demo mode).
- If the server to which you connect doesn't belong to any domain, after you click the Connect button in the authorization window, a message is displayed:
 To connect to the server, you must click the Apply button and create a new domain based on the server (see Creating a new domain), or click the button and add the server to an existing domain (see Adding a Server to an existing domain). Launching the Axxon One software program with the client logging enabled can take a long time when the ESET NOD32 Antivirus 4 Real-time file system protection mode is on. To solve this problem, add the Axxon One installation folder and the folder with the client logs (<Letter of system disk>:\Users\<User>\Appdata\Local\AxxonSoft\Axxon One\logs) to the list of exceptions in ESET NOD32 Antivirus 4. If NetLimiter 2 is installed in the system, there CPU usage can be a significantly increased load on the processor when working with increase significantly when Axxon One . This problem is resolved by removingis running. You can resolve this problem by removing NetLimiter 2.
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